TechValidate Research on Riverbed

These pages present data that TechValidate has sourced via direct research with verified customers and users of Riverbed. TechValidate stands behind the authenticity of all published data. Learn more »



514 Customers Surveyed

3,306 Data Points Collected

136 Published TechFacts

46 Published Charts

54 Published Case Studies



Featured Research Collections for Riverbed

Curated collections and slideshows of TechValidate research data on Riverbed.



Selected Research Highlights


Riverbed SteelCentral NPM Case Study

Small Business Health Care Company

Introduction

This case study of a small business health care company is based on an August 2018 survey of Riverbed SteelCentral NPM customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Used for remote packet capture.”

“SteelCentral NPM solutions enable us to rapidly diagnose and resolve network issues, resulting in optimized business performance while reducing management and maintenance costs.”

“Time savings and labor saving for remote capability.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Riverbed SteelCentral NPM:

  • Purchased SteelCentral NPM because of:
    • Riverbed SteelCentral’s unified end-user experience, application, and network monitoring in a single, integrated platform

Use Case

The key features and functionalities of Riverbed SteelCentral NPM that the surveyed company uses:

  • Using the following SteelCentral NPM solutions:
    • SteelCentral AppResponse
  • Strongly agrees that SteelCentral NPM is vital to solving their company’s day-to-day performance issues.

Results

The surveyed company achieved the following results with Riverbed SteelCentral NPM:

  • Eliminated network and application blind spots.
  • Reduced incident resolution time between 16 and 25% after using SteelCentral NPM solutions.

SteelCentral Aternity Customer Research

Operational Benefits, Finance & Insurance

What types of operational benefits did your organization realize following the deployment of SteelCentral Aternity?

Speed up problem resolution time for incidents
66%
Improve end-user device performance
53%
Improve application performance
47%
Improve customer experience
47%
Validate the impact of IT change on end-user experience
47%

SteelCentral Aternity Customer Research

Operational Benefits

What types of operational benefits did your organization realize following the deployment of SteelCentral Aternity?

Speed up problem resolution time for incidents
65%
Improve end-user device performance
51%
Improve customer experience
47%
Validate the impact of IT change on end-user experience
44%
Improve application performance
43%

SteelCentral Aternity Customer Fact

A large enterprise healthcare company increased employee productivity, time savings, and improved customer experience following the deployment of SteelCentral Aternity.

Riverbed SteelCentral NPM Case Study

Medium Enterprise Health Care Company

Introduction

This case study of a medium enterprise healthcare company is based on an August 2018 survey of Riverbed SteelCentral NPM customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We use it for device performance troubleshooting, and to verify if an issue is network, device, or app related.”

“SteelCentral NPM solutions enable us to rapidly diagnose and resolve network issues, resulting in optimized business performance while reducing management and maintenance costs.”

“Time savings and network validation have been tremendous benefits.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Riverbed SteelCentral NPM:

  • Purchased SteelCentral NPM because of:
    • Riverbed SteelCentral’s unified end-user experience, application, and network monitoring in a single, integrated platform
    • Riverbed SteelCentral’s broad and deep network performance management

Use Case

The key features and functionalities of Riverbed SteelCentral NPM that the surveyed company uses:

  • Using the following SteelCentral NPM solutions:
    • SteelCentral AppResponse
    • SteelCentral NetShark/Packet Analyzer
  • Strongly agrees that SteelCentral NPM is vital to solving their company’s day-to-day performance issues.

Results

The surveyed company achieved the following results with Riverbed SteelCentral NPM:

  • Reduced mean time to resolution (MTTR)
  • Saw a return on their investment in Riverbed SteelCentral NPM within 1 – 3 months.

SteelCentral Aternity Customer Testimonial

EMEA

It is a great tool to troubleshoot machines, which in turn helps to resolve issues quickly.

IT Manager, Small Business Professional Services Company



More to Explore



About Riverbed

Riverbed enables organizations to maximize digital performance across every aspect of their business, allowing customers to rethink possible. Riverbed’s unified and integrated Digital Performance Platform brings together a powerful combination of Digital Experience, Cloud Networking and Cloud Edge solutions that provides a modern IT architecture for the digital enterprise, delivering new levels of operational agility and dramatically accelerating business performance and outcomes.

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