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TechValidate Research on Red Hat Enterprise Linux

143 Charts – Page 1 of 5


Red Hat Enterprise Linux Customer Research

Customers’ digital transformation status, looking ahead to 2018

How would you define your organization’s digital transformation status?

We are not planning any digital transformation initiatives: 32%
We are in the process of developing our strategy (no timeline defined): 27%
We are in the process of moving to a new business model or introducing new digital products/services in the next 12 months: 19%
Our digital transformation initiatives are planned for 12-24 months out: 12%
Our digital transformation initiatives are 24+ months out: 5%
Our digital transformation initiatives are complete, with no new initiatives planned: 4%

Red Hat Enterprise Linux Customer Research

Red Hat customers’ IT investments for 2018

What percentage of your IT investment do you plan to spend on those areas next year?

S 80-100% S 60-79% S 40-59% S 20-39% S 0-19%

Optimizing existing IT
Integrating data and/or applications
Delivering cloud infrastructure and services
Developing and deploying modern applications (mobile, cloud-native, containers, IoT, etc.)
Improving IT management and automation
Implementing software-defined storage

Red Hat Enterprise Linux Customer Research

Red Hat customers’ IT investments today (2017)

What percentage of your IT investment do you spend on each of these technology areas today?

S 80-100% S 60-79% S 40-59% S 20-39% S 0-19%

Optimizing existing IT
Integrating data and/or applications
Delivering cloud infrastructure and services
Developing and deploying modern applications (mobile, cloud-native, containers, IoT, etc.)
Improving IT management and automation
Implementing software-defined storage

Red Hat Enterprise Linux Customer Research

Red Hat customers will use virtualized servers as the primary infrastructure for new apps in 2018, but cloud workloads will continue to rise

What is the primary infrastructure you plan to use to deploy applications in the next 12-24 months?

Virtualized servers: 43%
Public cloud (e.g. AWS): 14%
Multi-cloud (applications deployed across 2 or more clouds, public or private): 13%
Private cloud (e.g. OpenStack): 10%
Platform-as-a-Service (PaaS): 8%
Containers: 7%
Bare metal: 5%

Red Hat Enterprise Linux Customer Research

Red Hat customers are using virtualized servers as the primary infrastructure for deploying new apps.

What is the primary infrastructure you are currently using to deploy new applications?

Virtualized servers: 59%
Multi-cloud (applications deployed across 2 or more clouds, public or private): 10%
Bare metal: 9%
Public cloud (e.g. AWS): 9%
Private cloud (e.g. OpenStack): 8%
Platform-as-a-Service (PaaS): 4%
Containers: 3%

Red Hat Enterprise Linux Customer Research

Red Hat customers’ plans for multicloud in 2018

Is your organization employing, or planning to employ, a multi-cloud strategy?

We are already doing this.: 23%
We are planning to do this.: 14%
We have decided not to do this.: 18%
We have not yet decided.: 45%

Red Hat Enterprise Linux Customer Research

Red Hat customers’ hybrid cloud strategy for 2018

Is your organization’s cloud infrastructure deployment strategy hybrid?

Yes: 41%
No: 26%
Still determining cloud strategy: 33%

Red Hat Enterprise Linux Customer Research

Red Hat customers define their plans around the Internet of Things (IoT) for 2018

How would you define your organization’s strategy or plans around Internet of Things (IoT) for 2018?

We have no plans: 44%
We will start doing research around this: 16%
We will be putting our strategy together: 9%
We will be investing in related technologies/products: 13%
We already have IoT solutions in place: 12%
IoT is driving significant revenue/business impact for us: 6%

Red Hat Enterprise Linux Customer Research

Red Hat customers’ define their plans around artificial intelligence and machine learning for 2018

How would you define your organization’s strategy or plans around artificial intelligence or machine learning for 2018?

We have no plans: 52%
We will start doing research around this: 18%
We will be investing in related technologies/products: 13%
We will be putting our strategy together: 7%
We already have AI/ML solutions in place: 6%
AI/ML is driving significant revenue/business impact for us: 3%

Red Hat Enterprise Linux Customer Research

Red Hat customers’ top challenges for 2018

What are your organization’s top 3 IT challenges for 2018?

Automating processes
35%
Building new applications more quickly
22%
Developing and/or implementing a cloud strategy
25%
Funding and/or budgets
26%
Getting value or insight from our data
9%
Improving security
47%
Integrating data, applications, or processes
26%
Maintaining compliance to key regulations
16%
Managing hybrid cloud environments
10%
Optimizing/modernizing existing IT
42%
Providing enough business value through IT
14%
Using containers
8%

Red Hat Enterprise Linux Customer Research

Red Hat customers’ top funding priorities for 2018

What are your organization’s top 3 IT funding priorities for 2018?

Cloud infrastructure (private, public, or hybrid)
48%
Security
46%
Automation
36%
IT optimization (modernizing or optimizing existing IT)
32%
Storage
23%
Big data, analytics
22%
Compliance
18%
Integration
17%
IT management
15%
Containers
12%
Cloud-native or mobile applications
9%

Red Hat Customer Research

What compliance publications do you read?

Money Laundering Bulletin
44%
ACAMS Today
33%
ABA Bank Compliance Magazine
22%
ACAMS moneylaundering.com
22%

Red Hat Customer Research

How do you expect your financial crime and compliance budgets to change over the next 12 months?

S Increase over 20% S Increase by 1-20% S No change S Decrease by 1-20% S Decrease over 20%

AML budget
Fraud management budget
KYC / Compliance budget

Red Hat Customer Research

Over the next 12 months, what impact do you expect adherence to AML compliance to have on your organization’s workload?

Minor increase
38%
No change
38%
Major increase
25%

Red Hat Customer Research

On a scale of 1 to 5, with 1 being the highest and 5 being the lowest, rank what the key factors are in choosing an AML data provider.

S 1 S 2 S 3 S 4 S 5

Data accuracy
Well-structured data
Customer service/support
SME/staff knowledge
Speed of implementation
Price

Red Hat Customer Research

Please choose the top three reasons for using multiple AML data providers.

Specialized risk categories
47%
Comprehensiveness
37%
Regional requirements
37%
Decentralized AML structure
26%
Result of legacy systems/contracts
21%
We only use one AML data provider
21%
Result of company acquisitions
5%

Red Hat Customer Research

How many AML data providers are you currently using in your organization?

Single data provider
50%
Three or more data providers
25%
Two data provider
25%

Red Hat Customer Research

My senior management / Board of Directors takes an active interest in AML issues.

Strongly agree
50%
Agree
35%
Neutral
15%
Disagree
0%
Strongly disagree
0%

Red Hat Customer Research

What are the greatest anti-money laundering (AML) compliance challenges at your financial institution?

Increased regulatory expectations
84%
Having enough properly trained AML staff
32%
Insufficient / outdated technology
28%
Too many false positive screening results
8%

Red Hat Customer Research

How would you define your financial institution’s digital strategy?

We have a full strategy in place that defines how our business will create value as a digital business.
69%
We have a limited strategy in place that adds digital elements to the existing business model.
17%
We are developing a digital strategy.
8%
We have no plans to develop a digital strategy.
6%

Red Hat Customer Research

Which of the following categories best describes the sector of the financial services industry that you primarily work in?

Insurance
33%
Securities / Financial Markets (Sell-Side)
16%
Retail Banking
13%
Commercial Banking
10%
Credit Card / Payment Processing
7%
Investment Management / Mutual Funds (Buy-side)
4%

Red Hat Enterprise Linux Customer Research

Is your financial institution employing, or planning to employ, a multi-cloud strategy?

Yes - we are planning a multi-cloud strategy.
43%
No - we have decided not to use or plan a multi-cloud strategy.
30%
Yes - we are already using a multi-cloud strategy to support our applications.
26%

Red Hat Enterprise Linux Customer Research

What are your goals around optimizing your existing IT?

Accelerate service delivery
70%
Strengthen security
61%
Reduce costs
57%
Add more self-service capabilities
39%
Migrate off proprietary solutions (reduce vendor lock-in)
39%
Improve IT management
35%
Increase performance
35%
Implement more software-defined technologies
26%
Use more open source technologies
22%
Increase server or workload virtualization
17%

Red Hat Enterprise Linux Customer Research

What are the top challenges to implementing a technology solution for your priority business initiatives?

IT spend focused on regulatory issues
43%
No major barriers
35%
Lack of leadership support
17%
Inadequate methodologies
9%

Red Hat Enterprise Linux Customer Research

Which of the below are top priorities for your IT initiatives?

Regulatory compliance
71%
Information protection
67%
Data Governance
54%
Pricing / Risk Analytics
54%
Threat Management
50%
Digital Transformation
46%
Anti-money Laundering
29%
Mobility
21%
BlockChain
0%

Red Hat Enterprise Linux Customer Research

How would you define your financial institution’s digital strategy?

We have a full strategy in place that defines how our business will create value as a digital business.
50%
We have a limited strategy in place that adds digital elements to the existing business model.
27%
We are developing a digital strategy.
15%
We have no plans to develop a digital strategy.
8%

Red Hat Enterprise Linux Customer Research

How are you implementing, or planning to implement, open source software?

Big data and analytics
56%
Cloud platform
44%
Open APIs
37%
Mobile applications
22%
Internet of Things
19%
Artificial Intelligence / Machine learning
15%
Blockchain technologies
11%
Not implementing open source solution
7%
Other
11%

Red Hat Enterprise Linux Customer Research

How would you describe open source software being used in your environment?

Increasing
41%
Staying about the same
38%
Significantly increasing
21%
Decreasing
0%
Don’t use open source software
0%
Significantly decreasing
0%

Red Hat Enterprise Linux Customer Research

An organization’s culture is important to consider when implementing change

The term “organizational culture” refers to team dynamics, employee beliefs and behaviors, and organizational values. How important is the organizational culture to your organization’s change initiatives?

Very important
63%
Somewhat important
25%
Somewhat unimportant
7%
Very unimportant
5%

Red Hat Enterprise Linux Customer Research

Transparency and collaboration are top 2 values when making organizational changes

How important are the following values to your team’s or organization’s change efforts?

S Extremely important S Very important S Important S Somewhat important S Not important

Transparency (Data is easily accessible to project participants as well as other departments, and decision-making processes are obvious and clear)
Inclusivity (Organizational environment specifically encourages diverse points of view)
Adaptability (Feedback mechanisms are accessible to employees, and leaders work to ensure that the feedback impacts the organization)
Collaboration (People work together rather than individually)
Community (People feel equipped and empowered to make meaningful contributions to collaborative work, and core values are clear to all)



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