TechValidate Research on Quest Microsoft Platform Management

1356 TechFacts – Page 9 of 46


Quest Professional Services Customer Testimonial

Refer Quest PSO to a peer?

Yes, the technical knowledge of the consultant was great.

David Wilkinson, IT Manager, Gooch & Housego

Quest Professional Services Customer Testimonial

How has Quest PSO helped you look good?

We completed a domain migration with less pain than we would otherwise.

David Wilkinson, IT Manager, Gooch & Housego

Quest Professional Services Customer Satisfaction Rating

US Global 500 Insurance company rates Quest PSO a 10 out of 10

A Director at a Global 500 insurance company would be very likely to recommend Quest Professional Services for this reason:

Product knowledge.

Azure AD Customer Testimonial

Describe an incident where objects in Azure AD or Office 365 were deleted or modified, and how did it impact your business?

Due to an attribute update, a user lost single-sign on access to Office 365 and WebEx.

Mohamed Ibrahim Sheik Dawood, IT Specialist, The Depository Trust & Clearing Corporation

Azure AD Customer Testimonial

Describe an incident where objects in Azure AD or Office 365 were deleted or modified, and how did it impact your business?

By human error, an enterprise SSO application was deleted.

IT Manager, Medium Enterprise Pharmaceuticals Company

Azure AD Customer Statistic

36% of surveyed customers have no way to determine if an Azure AD user, group, or attribute is modified or deleted.

36%

Azure AD Customer Testimonial

Describe an incident where objects in Azure AD or Office 365 were deleted or modified, and how did it impact your business?

There was one incident where a user account was deleted when the user was leaving the company, but then decided to stay and the exit process did not stop. It took 3 days of working with Microsoft to get the full account back up live.

IT Specialist, Global 500 Banking Company

Azure AD Customer Testimonial

Describe an incident where objects in Azure AD or Office 365 were deleted or modified, and how did it impact your business?

MFA via Azure AD went down and we needed to access a break glass account to change conditional access policies.

Project Manager, Medium Enterprise Financial Services Company

Azure AD Customer Testimonial

Describe an incident where objects in Azure AD or Office 365 were deleted or modified, and how did it impact your business?

We used PowerShell and accidentally deleted the wrong Office 365 Groups (Teams).

IT Architect, Large Enterprise Metals & Mining Company

Azure AD Customer Testimonial

Describe an incident where objects in Azure AD or Office 365 were deleted or modified, and how did it impact your business?

A group of users lost access, and we needed to reinstall the group so access could be restored.

IT Architect, Large Enterprise Health Care Company

Quest Professional Services Customer Testimonial

Refer to a peer?

I would, because the consultant was very skillful (about everything included in the project, Domino, Notes, AD, Exchange (Online), etc) and professional and also very good at teaching us what we needed to know.

IT Professional, Small Business Computer Services Company

Quest Professional Services Customer Testimonial

How has Quest PSO made you look good?

There wasn’t a single problem during the migration. From the get-go, everything went smooth and all the end users were happy.

IT Professional, Small Business Computer Services Company

Quest Professional Services Customer Satisfaction Rating

German small business recommends Quest PSO with 10 out of 10 rating

An IT Specialist at a small business security products & services company would be very likely to recommend Quest Professional Services for this reason:

Very fast and precise response. Problem quickly solved.

Quest Professional Services Customer Testimonial

How Quest PSO helped make you look good?

By speeding the technology learning for design and implementation and also helping to create a deployment strategy.

Diogo Carlos Catossi, IT Specialist, ExxonMobil

Quest Professional Services Customer Testimonial

Recommend Quest PSO to a peer?

Yes because the solutions provided are leading in the market.

Diogo Carlos Catossi, IT Specialist, ExxonMobil

Quest Professional Services Customer Testimonial

How did Quest PSO help make you look good?

Our faculty and staff were nervous about the system conversion and were surprised with the ease of transition. I won’t say that it made our department “look good”, but there were a lot of thankful end users.

Becky Purcell, IT Manager, Catoosa County

Quest Professional Services Customer Testimonial

Recommend Quest PSO to a peer?

Yes, we would refer Quest to our peers because of their outstanding service and support through our migration from an outdated environment to a modern reliable Microsoft AD platform. The staff we worked with were personable, approachable, and made the transition as seamless as possible. They helped train us and worked through every issue we encountered during migration and prepared us for issues we saw post-migration.

Becky Purcell, IT Manager, Catoosa County

Quest Professional Services Customer Satisfaction Rating

10 out of 10 rating for Quest PSO

Becky Purcell, an IT Manager at Catoosa County, would be very likely to recommend Quest Professional Services for this reason:

The Quest team was very thorough, making sure our users were trained, and able to work at the end of the project.

Quest Professional Services Customer Testimonial

Refer Quest PSO to a peer?

Subject matter expert on Active Directory and Office 365 tenant migration.

IT Architect, Medium Enterprise Financial Services Company

Quest Professional Services Customer Testimonial

Refer Quest PSO to a peer?

Yes, because you helped us complete our project and knew your products from the inside out.

Engineer, Medium Enterprise Computer Software Company

Quest Professional Services Customer Testimonial

Refer Quest PSO to a peer?

Yes, you have the only migration products that really work.

IT Architect, Medium Enterprise Computer Services Company

Quest Professional Services Customer Testimonial

Refer Quest PSO to a peer?

Yes, I find the Quest Software very useful in achieving our goals.

IT Manager, Medium Enterprise Professional Services Company

Quest Professional Services Customer Satisfaction Rating

10 out of 10 rating for Quest PSO from research firm

A System Administrator at a Large Enterprise Professional Services Company would be very likely to recommend Quest Professional Services for this reason:

We received excellent, professional technical help, both onsite and remote.

Quest Professional Services Customer Testimonial

How has Quest PSO helped make you look good?

Keeping our products updated.

IT Manager, Medium Enterprise Financial Services Company

Quest Professional Services Customer Testimonial

Recommendation for Quest PSO

Provide a bespoke customized installation for us to use with no user or IT issues.

David Carter, Infrastructure Engineer - Server & O/S, Sovereign Housing Association

Quest Professional Services Customer Satisfaction Rating

9 out of 10 rating for Quest PSO

David Carter, an Infrastructure Engineer – Server & O/S at Sovereign Housing Association, would be very likely to recommend Quest Professional Services for this reason:

Excellent knowledge skills, as well as easy to speak to and work with.

Quest Professional Services Customer Satisfaction Rating

Recommendation for Quest PSO

An IT Manager at a large enterprise pharmaceuticals company would be likely to recommend Quest Professional Services for this reason:

Has best/better in-depth know how on the product; especially if the customer does not yet have that much experience with the product at this point in time.

Quest Professional Services Customer Testimonial

How has Quest PSO helped make you look good?

Good setup, trained our engineers, provided better knowledge.

Project Manager, Large Enterprise Insurance Company

Quest Professional Services Customer Testimonial

Recommend Quest PSO to a peer?

Quest professional services offers a variety of expertise and project management, and executes very well. If a peer was in need of these, I would wholeheartedly recommend them.

IT Professional, State & Local Government

Quest Professional Services Customer Testimonial

How has Quest PSO helped make you look good?

Very quick turn around from purchasing, to working with a consultant, to making progress on a complex project.

IT Professional, State & Local Government




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