TechValidate Research on Quest Microsoft Platform Management

1356 TechFacts – Page 3 of 46


Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to O365 and your remote workforce?

Authentication issues or any other potential problems related to access.

Engineer, Large Enterprise Healthcare Company

Quest Customer Testimonial

As a result of the current situation, what IT plans in your roadmap have been de-prioritized or re-prioritized?

Some projects that are not critical have been pushed back and covid related new projects have been placed on the top ie deploying hardware to end users so they can work remote successfully.

Engineer, Large Enterprise Healthcare Company

Enterprise Reporter Customer Fact

If you are using Enterprise Reporter in support of your Teams environment, how have you benefited?

AIG summarized all Teams in a tenant.

Enterprise Reporter Customer Satisfaction Rating

10 out of 10 rating for Enterprise Reporter

Atiq Siddiqi, a Senior Manager at AIG, would be very likely to recommend Enterprise Reporter for this reason:

The best user experience.

Enterprise Reporter Customer Testimonial

With an increasingly remote workforce, has Enterprise Reporter improved your visibility?

Yes, Enterprise Reporter makes it easy to delineate where and when users are accessing the environment.

Chief Technology Officer, Global 500 Energy & Utilities Company

Quest Customer Testimonial

With all of the uncertainty, yet IT needing to keep things running, what advice would you share with peers?

Keep your cool, motivate your employees, and innovate during these times. This is a rare situational leadership opportunity for all tech professionals.

Director, Large Enterprise Financial Services Company

Quest Customer Testimonial

As a result of the current situation, what AD-related plans in your roadmap have been de-prioritized or re-prioritized?

AD consolidation is de-prioritized. Azure AD and SSO are brought to the forefront.

Director, Large Enterprise Financial Services Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to Active Directory?

How to data-mine AD across 100+ domain controllers.

Director, Large Enterprise Financial Services Company

Quest Customer Testimonial

With all of the uncertainty, yet IT needing to keep things running, what advice would you share with peers?

Keep your cool, motivate employees, and drive technology value.

Director, Large Enterprise Financial Services Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to O365?

How to enable access from any device and securely.

Director, Large Enterprise Financial Services Company

Quest Customer Testimonial

As a result of the current situation, what IT plans in your roadmap have been de-prioritized or re-prioritized?

Prioritized:

  1. Getting user data on a frequent basis (i.e. who logged in to AD)
  2. Revise remote access policy
  3. Deploy remote access capabilities globally

De-prioritized:

  1. All non-essential activities that do not contribute to a remote global workforce

Director, Large Enterprise Financial Services Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to O365 and your remote workforce?

  1. Workforce can only access O365 from authorized corporate-owned systems
  2. 25% of global workforce does not have remote capabilities
  3. No readiness plan to provide O365 from any device with DLP controls

Director, Large Enterprise Financial Services Company

Quest Customer Satisfaction Rating

10 out of 10 rating for Quest Microsoft Platform Management

A Director at a large enterprise financial services company would be very likely to recommend Quest for this reason:

Excellent product-line and support experience.

Quest Customer Satisfaction Rating

10 out of 10 rating for Quest Microsoft Platform Management

An IT Manager at a medium enterprise healthcare company would be very likely to recommend Quest for this reason:

Their products and professional services do what they say they will do.

Quest Customer Satisfaction Rating

10 out of 10 rating for Quest Microsoft Platform Management

An IT Manager at a Fortune 500 electronics company would be very likely to recommend Quest for this reason:

I own several Quest products. The products are amazing and technical support is always top-notch.

Quest Customer Testimonial

With all of the uncertainty, yet IT needing to keep things running, what advice would you share with peers?

Stay calm and focus on things that are important to keep the business running. Have grace with employees and peers understanding that this paradigm shift isn’t easy for everyone. Stay brief. In lieu of conversation, I am now noticing an uptick in very long, overly detailed e-mails. We need to be focused on producing results, not reading.

IT Manager, Fortune 500 Electronics Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to O365?

Rapid changes with little to no preparation (i.e. our AAD sync machines were upgraded by Microsoft without our knowledge and one upgrade failed), the expansive nature of O365, Admin knowledge.

IT Manager, Fortune 500 Electronics Company

Quest Customer Testimonial

As a result of the current situation, what IT plans in your roadmap have been de-prioritized or re-prioritized?

Re-prioritized the remote work model so that we can provide the same level of support regardless of physical location.

IT Manager, Fortune 500 Electronics Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to O365 and your remote workforce?

Our biggest concern was security so we fast tracked MFA which can be very challenging depending on design. Inevitably, we ran into design challenges due to unknown networks, employees that weren’t fully integrated, resource constraints, etc.

IT Manager, Fortune 500 Electronics Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to Active Directory?

I’m honestly not worried about our current AD infrastructure. COVID is mostly affecting our planning process.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

As a result of the current situation, what AD-related plans in your roadmap have been de-prioritized or re-prioritized?

We have postponed nearly all impactful changes to our AD environment including Domain Controller upgrades, as well as RADIUS server upgrades. Basically any change that could negatively affect VPN is on hold.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

How long are you planning for this approach to supporting the Business and why?

At least through April, then we will re-evaluate.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

With all of the uncertainty, yet IT needing to keep things running, what advice would you share with peers?

Set up your home office similar to how you had it set up in the office. Keep your same routines and rituals as before. Take breaks, walk outside and remember to take challenges as they come and not worry too much about things you can’t control.

System Administrator, Large Enterprise Healthcare Company

Quest Customer Testimonial

With all of the uncertainty, yet IT needing to keep things running, what advice would you share with peers?

Cut yourselves some slack. Having to work full time remotely while having children you need to teach is a lot to ask someone. Give yourself breaks. Get up and walkabout. You’re also much more acutely focused at home, without the constant work interruptions. You are making a real difference every day, it’s just a different difference.

IT Manager, Medium Enterprise Healthcare Company

Quest Customer Testimonial

How long are you planning for this approach to supporting the Business and why?

For the foreseeable future, until we see a flattening of the Covid19 curve.

IT Manager, Medium Enterprise Healthcare Company

Quest Customer Testimonial

As a result of the current situation, what AD-related plans in your roadmap have been de-prioritized or re-prioritized?

None – we have slowed down in most aspects, as we don’t have the staff to push forward on all fronts. We make progress where we can.

IT Manager, Medium Enterprise Healthcare Company

Quest Customer Testimonial

In our current situation, what’s your biggest worry with regard to Active Directory?

With all of the other work that we’re being asked to do to support our hospital’s ability to react to the Covid19 outbreak, we could lose focus on protecting our environment. We’ve seen a steep ramp-up in malware attempts via email that are getting blocked, mostly related to Covid19, playing on people’s fears.

IT Manager, Medium Enterprise Healthcare Company

Quest On Demand Recovery Customer Testimonial

How has Quest On Demand Recovery helped your IT department?

It just does what we want it to do.

Director, Medium Enterprise Financial Services Company

Quest On Demand Recovery Customer Testimonial

What sold you on Quest On Demand Recovery?

Easy-to-use and effective.

Engineer, Global 500 Insurance Company

Quest On Demand Recovery Customer Testimonial

What is one of the most beneficial aspects of Quest On Demand Recovery?

The flexibility to schedule backups when you want and to be able to easily recover the data is extremely beneficial.

Tyler Williams, IT Manager, Republic Wireless




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