TechValidate Research on Quest Microsoft Platform Management

609 Case Studies – Page 8 of 21


Case Study: Medium Enterprise Wholesale Distribution Company

Introduction

This case study of a medium enterprise wholesale distribution company is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following challenges after implementing Software solutions:
    • Reduced IT infrastructure costs
    • Improved IT efficiency
    • Eliminated dependency on legacy platforms/servers
    • Provided coexistence for users during migration

Use Case

  • Migrated less than 1,000 mailboxes from IBM Notes to Microsoft Exchange using Quest solutions

Results

  • Before choosing Quest migration solutions, the customer also evaluated Binary Tree
  • Chose Quest solutions because of the following reasons:
    • Ensured higher fidelity of migrated data with minimal or no data loss
    • Reduced hardware requirements and cost of the migration infrastructure
  • Recommends Quest Software for the speed and performance of the migration solutions
  • Completed their migration 2X faster with Quest Software

Case Study: Medium Enterprise Industrial Manufacturing Company

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Quest Software was recommended by a consulting partner that had success migrating from Lotus Notes/Domino to Office 365. Quest also provided a lower total cost of ownership.”

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Reduced IT infrastructure costs
    • Preserved critical data with high fidelity
    • Met project timelines

Use Case

  • Migrated less than 1,000 mailboxes from IBM Notes to Microsoft Office 365 using Quest solutions

Results

  • Before choosing Quest solutions, the customer also evaluated Binary Tree
  • Chose Quest Software because of the following reasons:
    • Software was easier to install and use
    • Ensured higher fidelity of migrated data with minimal or no data loss
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
    • Expertise of professional services and support
    • Quality of pre-migration solutions

Case Study: Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Reduced IT infrastructure costs
    • Improved IT efficiency
    • Preserved critical data with high fidelity
    • Met project timelines
    • Reduced help desk volume

Use Case

  • Migrated less than 1,000 mailboxes from IBM Notes to Exchange using Quest solutions

Results

  • Before choosing Quest migration solutions, the customer also considered using Binary Tree, Microsoft native tools or doing a manual migration
  • Chose Quest Software because of the following reasons:
    • Software was easier to install and use
    • Ensured higher fidelity of migrated data with minimal or no data loss
    • Scalability to accommodate project size and deadline was better
    • Reduced hardware requirements and cost of the migration infrastructure
    • Previous success with other Software products
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
    • Expertise of professional services and support
    • Minimal to no impact on the users and help desk
  • Completed their migration 4X faster with Quest Software.
  • Reduced total migrations costs by 81-100% by using Quest solutions compared to other tools or previous methods.

Case Study: The Go Ahead Group Plc

Introduction

This case study of The Go-Ahead Group plc is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service.

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Eliminated dependency on legacy platforms/servers
    • Met project timelines
    • Provided coexistence for users during migration

Use Case

  • The Go Ahead Group migrated 1001-5000 mailboxes from IBM Notes to Office 365 using Quest solutions

Results

  • Before choosing Quest migration solutions, The Go Ahead Group also considered Binary Tree
  • Ultimately, they chose Quest because of the following reasons:
    • Quest provided a more seamless coexistence experience throughout the migration
    • Previous success with other Quest Software products
    • Service and expertise offered by Quest professional services and technical support was superior
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Minimal to no impact on the users and help desk
    • Quality of pre-migration solutions

Case Study: Horn & Company Financial Services Gmbh

Introduction

This case study of HORN & COMPANY FINANCIAL SERVICES GMBH is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service.

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Reduced IT infrastructure costs

Use Case

  • Migrated less than 1,000 IBM Notes mailboxes to Microsoft Exchange using Quest solutions

Results

  • Before choosing Quest Software, Horn & Company Financial Services also evaluated doing a manual migration
  • Chose Quest because of the following reasons:
    • Software was easier to install and use
    • Ensured higher fidelity of migrated data with minimal or no data loss
    • Provided a more seamless coexistence experience throughout the migration
    • Previous success with other Quest Software products
  • Recommends Quest solutions for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
    • Expertise of professional services and support
    • Minimal to no impact on the users and help desk
  • Horn & Company Financial Services completed its migration 2X faster with Quest
  • Reduced total migrations costs by 81-100% by using Quest solutions compared to a manual migration.

Case Study: Amerijet International, Inc.

Introduction

This case study of Amerijet International, Inc. is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service.

“Quest Software allowed us to provide a seamless migration from Domino to Exchange.”

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Reduced IT infrastructure costs
    • Consolidated multiple email environments
    • Improved IT efficiency
    • Eliminated dependency on legacy platforms/servers
    • Met project timelines

Use Case

  • Migrated 1001-5000 mailboxes from IBM Notes to Exchange using Quest Software email migrations solutions

Results

  • Before choosing Quest Software, Amerijet International, Inc. evaluated doing a manual migration and using Microsoft native tools
  • Chose Quest solutions because of the following reasons:
    • Software was easier to install and use
    • Higher throughput ensured a faster migration
    • Ensured higher fidelity of migrated data with minimal or no data
    • Provided a more seamless coexistence experience throughout the migration
    • Scalability to accommodate project size and deadline was better
    • Reduced hardware requirements and cost of the migration infrastructure
    • Service and expertise offered by professional services and technical support was superior
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
    • Expertise of professional services and support
  • Completed their migration 3X faster with Quest Software
  • Reduced total migrations costs by 21-40% by using Quest solutions compared to other tools or previous methods

Case Study: National College Of Ireland

Introduction

This case study of NATIONAL COLLEGE OF IRELAND is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service.

“ Quest Software provided the perfect solution for our migration from Lotus Domino to Microsoft Exchange and Office 365 mail. We engaged with Quest professional services and completed the project in record time.”

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Consolidated multiple email environments
    • Eliminated dependency on legacy platforms/servers
    • Preserved critical data with high fidelity
    • Provided coexistence for users during migration
    • Reduced help desk volume

Use Case

  • Migrated 1001-5000 mailboxes from IBM Notes to Microsoft Exchange and Office 365 using Quest Software solutions

Results

  • Before choosing Quest Software, the National College Of Ireland evaluated Binary Tree
  • Chose Quest Software because of the following reasons:
    • Software was easier to install and use
    • Higher throughput ensured a faster migration
    • Scalability to accommodate project size and deadline was better
    • Service and expertise offered by professional services and technical support was superior
  • Recommends Quest for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
    • Expertise of professional services and support
    • Minimal to no impact on the users and help desk
  • Completed migration 5X faster (or greater) with Quest Software
  • Reduced total migrations costs by 61-80% by using Quest solutions compared to Binary Tree

Case Study: Palmer Holland, Inc.

Introduction

This case study of Palmer Holland, Inc. is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service.

“We needed a way to coexist our current Domino environment with Exchange while migrating groups of 15-30 users at a time. We were able to successfully migrate the entire company over a two month period with no down time, minimal issues, and no missing data, all while coexisting the users between the two environments. Quest Software was cheaper than the competition, and I don’t see how it could have worked any better."

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Improved IT efficiency
    • Met project timelines
    • Provided coexistence for users during migration

Use Case

  • Migrated less than 1,000 mailboxes from IBM Notes to Exchange using Quest Software solutions

Results

  • Before choosing Quest Software migration solutions, the customer evaluated Binary Tree
  • Chose Quest Software solutions because Quest was priced better than Binary Tree
  • Recommends Quest due to the expertise of professional services and support
  • Reduced total migration costs by 21-40% by using Quest migration solutions compared to Binary Tree

Case Study: Medium Enterprise Industrial Manufacturing Company

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Quest Software offered the most complete tool for the task. The migration process was completed quickly and the end result was superb. Basically, we were able to convert our old Lotus Domino mailboxes into PST files with minimal IT resources.”

Challenges

  • Solved the following challenges after implementing Quest solutions:
    • Reduced IT infrastructure costs
    • Consolidated multiple email environments

Use Case

  • Migrated less than 1,000 mailboxes from IBM Notes to Exchange using Quest Software’s email migrations solutions

Results

  • Before choosing Quest, the customer evaluated Microsoft native tools
  • Chose Quest over native tools because of the following reasons:
    • Ensured higher fidelity of migrated data with minimal or no data loss
    • Reduced hardware requirements and cost of the migration infrastructure
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
    • Minimal to no impact on the users and help desk
  • Completed their migration 3X faster with Quest Software
  • Reduced total migration costs by 81-100% by using Quest solutions compared to native tools

Case Study: Non Profit

Introduction

This case study of a non-profit is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“The software from Quest allowed us to test migrations in a sandbox environment to look for issues where we found none.”

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Reduced IT infrastructure costs
    • Improved IT efficiency
    • Eliminated dependency on legacy platforms/servers
    • Preserved critical data with high fidelity
    • Met project timelines

Use Case

  • Migrated less than 1,000 mailboxes from Novell GroupWise to Microsoft Exchange using Quest Software solutions

Results

  • Before choosing Quest Software migration solutions, the customer evaluated the following tools or methods:
    • Manual migration
    • Microsoft native tools
    • Messaging Architects/Netmail
  • Chose Quest solutions because of the following reasons:
    • Higher fidelity of migrated data with minimal or no data loss was ensured
  • Recommends Quest Software for the following reasons:
    • Fidelity of the data migrated
    • Minimal to no impact on the users and help desk
  • Completed their migration 5X faster (or greater) with Quest Software
  • Reduced total migrations costs by 21-40% by using Quest solutions compared to other tools or previous methods.

Case Study: State & Local Government

Introduction

This case study of a state & local government is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Quest Software offered us the ability to be in coexistence mode with the agency being migrated for months before we actually switched the mailboxes.”

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Consolidated multiple email environments
    • Eliminated dependency on legacy platforms/servers
    • Provided coexistence for users during migration

Use Case

  • Migrated 5,000-10,000 mailboxes from Novell GroupWise to Microsoft Exchange using Quest Software solutions

Results

  • Before choosing Quest Software migration solutions, the customer evaluated the following tools or methods:
    • Manual migration
    • Microsoft native tools
    • Messaging Architects/Netmail
  • Chose Quest solutions because of the following reasons:
    • Higher fidelity of migrated data with minimal or no data loss was ensured
    • A more seamless coexistence experience throughout the migration was provided
    • Scalability to accommodate project size and deadline was better
    • Service and expertise offered by professional services and technical support was superior
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
  • Completed their migration 4X faster with Quest Software
  • Reduced total migrations costs by 61-80% by using Quest solutions compared to other tools or previous methods

Case Study: Medium Enterprise Industrial Manufacturing Company

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Eliminated dependency on legacy platforms/servers
    • Met project timelines
    • Provided coexistence for users during migration
    • Reduced help desk volume

Use Case

  • Migrated 1000-5000 mailboxes from Novell GroupWise to Microsoft Exchange using Quest Software solution:

Results

  • Before choosing Quest Software migration solutions, the customer evaluated the following tools or methods:
    • Manual migration
    • Messaging Architects/Netmail
  • Chose Quest solutions because of the following reasons:
    • Software was easier to install and use
    • A more seamless coexistence experience throughout the migration was provided
    • Recommended by consultant
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Expertise of professional services and support
    • Minimal to no impact on the users and help desk

Case Study: Educational Institution

Introduction

This case study of a educational institution is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“It was an easy migration from GroupWise to Exchange. Quest Software provided a scalable solution with competitive per-mailbox pricing.”

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Reduced IT infrastructure costs
    • Consolidated multiple email environments
    • Improved IT efficiency
    • Eliminated dependency on legacy platforms/servers
    • Met project timelines

Use Case

  • Migrated 1000-5000 mailboxes from Novell GroupWise to Microsoft Exchange using Quest solutions

Results

  • Before choosing Quest Software migration solutions, the customer evaluated the following tools or methods:
    • Manual migration
    • Microsoft native tools
    • Messaging Architects/Netmail
  • Chose Quest solutions because of the following reasons:
    • Software was easier to install and use
    • Scalability to accommodate project size and deadline was better
    • Service and expertise offered by professional services and technical support was superior
  • Recommends Quest Software for the following reasons:
    • Speed and performance of the migration solutions
    • Fidelity of the data migrated
    • Expertise of professional services and support
  • Completed their migration 3X faster with Quest Software
  • Reduced total migrations costs by 21-40% by using Quest solutions compared to other tools or previous methods

Case Study: Walsh, Anderson, Gallegos, Green & Trevino, P.C.

Introduction

This case study of WALSH ANDERSON GALLEGOS GREEN TREVINO PC is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service.

[Quest Solutions is easy to install and use. I shutter to think if I would have had to do this migration manually. Thank you, Quest."

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Reduced IT infrastructure costs
    • Consolidated multiple email environments
    • Improved IT efficiency
    • Met project timelines

Use Case

  • Migrated less than 1,000 mailboxes from Novell GroupWise to Microsoft Exchange using Quest email migration solutions

Results

  • Before choosing Quest Software solutions, the customer evaluated the following tools or methods:
    • Manual migration
    • Microsoft native tools
    • Messaging Architects/Netmail
  • Chose Quest migration solutions because of the following reasons:
    • Software was easier to install and use
  • Recommends Quest for the following reasons:
    • Speed and performance of the migration solutions
  • Completed their migration 2X faster with Quest Software

Case Study: Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following challenges after implementing Quest Software solutions:
    • Eliminated dependency on legacy platforms/servers
    • Preserved critical data with high fidelity
    • Provided coexistence for users during migration

Use Case

  • Migrated less than 1,000 mailboxes from Novell GroupWise to Microsoft Exchange using Quest email migration solutions.

Results

  • Before choosing Quest Software solutions, the customer evaluated the following tools or methods:
    • Manual migration
    • Microsoft native tools
    • Messaging Architects/Netmail
  • Chose Quest migration solutions because of the following reasons:
    • A more seamless coexistence experience throughout the migration was provided
    • Service and expertise offered by professional services and technical support was superior
    • Support partner recommended
  • Recommends Quest Software for the following reasons:
    • Fidelity of the data migrated
    • Expertise of professional services and support

Case Study: Educational Institution

Introduction

This case study of a educational institution is based on a January 2015 survey of Quest Software Windows customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Challenges

  • Solved the following challenges after implementing Quest solutions:
    • Improved IT efficiency
    • Preserved critical data with high fidelity
    • Met project timelines
    • Provided coexistence for users during migration
    • Reduced help desk volume

Use Case

  • Migrated less than 1,000 mailboxes from Novell GroupWise to Microsoft Exchange using Quest email migrations solutions.

Results

  • Before choosing Quest Software, the customer evaluated the following tools or methods:
    • Manual migration
    • Microsoft native tools
    • Messaging Architects/Netmail
  • Chose Quest solutions because of the following reasons:
    • Software was easier to install and use
  • Completed their migration 3X faster with Quest Software
  • Reduced total migrations costs by 21-40% by using Quest solutions compared to other tools or previous methods

Case Study: Medium Enterprise Energy & Utilities Company

Introduction

This case study of a medium enterprise energy & utilities company is based on a July 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Perform Exchange email recovery
    • Respond to email Discovery requests

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
    • Native tools
    • Scripts
  • Leverages Recovery Manager for Exchange in the following ways:
    • Moving email from one location to another
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2010

Results

  • Paid back their investment in Recovery Manager for Exchange in less than 3 months.
  • Able to recover email or respond to an email Discovery or compliance request 75-100% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools

Case Study: Federal Government

Introduction

This case study of a federal government is based on a July 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We used Recovery Manager for Exchange to export mail direct from Exchange (online) to PST and to migrate large mailboxes to multiple PST files from an online exchange 2003 environment.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Have migration assistance (due to risk of lost or corrupted email)
    • Move email from one location (mailbox) to another location (.pst)

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
    • Quest Archive Manager
  • Leverages Recovery Manager for Exchange in the following ways:
    • Exporting search results in a variety of formats
    • Using the task wizard to automate and schedule searching/exporting email data
    • Moving email from one location to another
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2010
    • Exchange Server 2007
    • Exchange Server 2003

Results

  • Paid back their investment in Recovery Manager for Exchange in less than 3 months.
  • Able to recover email or respond to an email Discovery or compliance request 26-50% faster than using native tools (or by other means).

Case Study: Medium Enterprise Insurance Company

Introduction

This case study of a medium enterprise insurance company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We needed to be able to recover 2007 mailboxes after our last Exchange 2007 server had been decommissioned.”

“As a side benefit, we were able to bring back an Exchange account that was accidentally deleted and recreated with a different sid.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Recover 2007 mailboxes without an Exchange 2007 server

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
    • Native tools
    • Scripts
    • Older systems
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2013
    • Exchange Server 2007

Results

  • Paid back their investment in Recovery Manager for Exchange in 12-18 months.
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools

Case Study: Large Enterprise Retail Company

Introduction

This case study of a large enterprise retail company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We used Recovery Manager for Exchange when a user deletes emails by mistake or when a user leaves the company and we need to access to their emails.”

“Recovery Manager for Exchange helped us when a storage group was corrupted.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Perform Exchange email recovery
    • Respond to email Discovery requests
    • Have migration assistance (due to risk of lost or corrupted email)
    • Move email from one location (mailbox) to another location (.pst)

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
    • Native tools
  • Leverages Recovery Manager for Exchange in the following ways:
    • Completing federated searching using a single console for multiple email sources
    • Moving email from one location to another
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2010
    • Exchange Server 2003

Results

  • Paid back their investment in Recovery Manager for Exchange in 3-6 months.
  • Had been fined for a failed compliance audit or not responding to an email discovery request by the required deadline before using Quest Recovery Manager for Exchange.
  • Able to recover email or respond to an email Discovery or compliance request 75-100% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools
    • Symantec BackupExec, Net Backup

Case Study: Medium Enterprise Computer Software Company

Introduction

This case study of a medium enterprise computer software company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“[We used Recovery Manager for Exchange] at clients where they just could not recover mails natively.”

“[We used Recovery Manager for Exchange] at a government institution where mails where critical.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Meet compliance regulations
    • Perform Exchange email recovery
    • Have migration assistance (due to risk of lost or corrupted email)
    • Move email from one location (mailbox) to another location (.pst)
    • Easy to use

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
  • Leverages Recovery Manager for Exchange in the following ways:
    • Comparing an online mailbox with its backup to identify differences
    • Moving email from one location to another
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2010
    • Exchange Server 2007

Results

  • Paid back their investment in Recovery Manager for Exchange in less than 3 months.
  • Had been fined for a failed compliance audit or not responding to an email discovery request by the required deadline before using Quest Recovery Manager for Exchange.
  • Able to recover email or respond to an email Discovery or compliance request 75-100% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools
    • Symantec BackupExec, Net Backup

Case Study: Federal Government

Introduction

This case study of a federal government is based on a July 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“We used the tool extensively for a specific investigation into corrupt practices within the organisation.”

“We’ve has instances where we’ve had to recover individual email messages for users that have deleted them.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Perform Exchange email recovery
    • Respond to email Discovery requests

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
  • Leverages Recovery Manager for Exchange in the following ways:
    • Exporting search results in a variety of formats
    • Searching for keywords or number patterns
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2007

Results

  • Paid back their investment in Recovery Manager for Exchange in 6-9 months.
  • Able to recover email or respond to an email Discovery or compliance request 51-74% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools

Case Study: Medium Enterprise Financial Services Company

Introduction

This case study of a medium enterprise financial services company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We routinely receive requests from regulatory agencies for snapshots of certain users mailboxes. We user RME [Recovery Manager for Exchange] for that purpose.”

“We routinely get calls to our Help Desk for e-mail restores where our users have accidentally deleted important messages. We use RME [Recovery Manager for Exchange] to restore these messages.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Meet compliance regulations
    • Perform Exchange email recovery
    • Respond to email Discovery requests

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
    • Native tools
  • Leverages Recovery Manager for Exchange in the following ways:
    • Completing federated searching using a single console for multiple email sources
    • Exporting search results in a variety of formats
    • Moving email from one location to another
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2010

Results

  • Paid back their investment in Recovery Manager for Exchange in 3-6 months.
  • Able to recover email or respond to an email Discovery or compliance request 75-100% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools
    • Kroll Ontrack Power Controls

Case Study: Large Enterprise Insurance Company

Introduction

This case study of a large enterprise insurance company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We had multiple PSTs to search and this was the best way to do it.”

“Backup was searched for mail an employee had deleted.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Perform Exchange email recovery
    • Respond to email Discovery requests

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
    • Native tools
    • Scripts
  • Leverages Recovery Manager for Exchange in the following ways:
    • Completing federated searching using a single console for multiple email sources
    • Searching for keywords or number patterns
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2013
    • Exchange Server 2007

Results

  • Paid back their investment in Recovery Manager for Exchange in > 18 months.
  • Able to recover email or respond to an email Discovery or compliance request 51-74% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools
    • Kroll Ontrack Power Controls
    • Lucid8

Case Study: Medium Enterprise Transportation Services Company restores email within hours

Introduction

This case study of a medium enterprise transportation services company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We had a legal request to restore all emails for a specific user dating back few weeks, and with Recovery Manager I was able to restore within hours instead of the usual days or weeks it would take with other software. Very efficient and fast.”

“I have used Quest [now called Quest Recovery Manager] to recover emails many times over the past few months. It’s a life saver.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Meet compliance regulations
    • Perform Exchange email recovery
    • Move email from one location (mailbox) to another location (.pst)

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
  • Leverages Recovery Manager for Exchange in the following ways:
    • Searching for keywords or number patterns
    • Using the task wizard to automate and schedule searching/exporting email data
    • Obtaining reports on details of searches performed, messages restored or tasks completed
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2013

Results

  • Paid back their investment in Recovery Manager for Exchange in 3-6 months.
  • Had been fined for a failed compliance audit or not responding to an email discovery request by the required deadline before using Quest Recovery Manager for Exchange.
  • Able to recover email or respond to an email Discovery or compliance request 51-74% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Symantec BackupExec, Net Backup

Case Study: Technow Computer Advantage recovers/responds to email discovery 10-25% faster

Introduction

This case study of TECKNOW COMPUTER SOLUTIONS is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service.

“[We used Recovery Manager for Exchange for] disaster recovery.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Perform Exchange email recovery

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
  • Leverages Recovery Manager for Exchange in the following ways:
    • Exporting search results in a variety of formats
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2013
    • Exchange Server 2010
    • Exchange Server 2007

Results

  • Paid back their investment in Recovery Manager for Exchange in 9-12 months.
  • Able to recover email or respond to an email Discovery or compliance request 10-25% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Kroll Ontrack Power Controls

Case Study: S&P 500 Electronics Company – ROI in less than 3 months with Recovery Manager

Introduction

This case study of a S&P 500 electronics company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Lawyers request mailboxes for discovery for various lawsuits.”

“With Recovery Manager, we just go in and select mailbox from our Archive Manager product and use the recovery manager to export it out to a .pst for the discovery effort.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Respond to email Discovery requests
    • Have migration assistance (due to risk of lost or corrupted email)
    • Move email from one location (mailbox) to another location (.pst)

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
    • Native tools
  • Leverages Recovery Manager for Exchange in the following ways:
    • Exporting search results in a variety of formats
    • Moving email from one location to another
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2003

Results

  • Paid back their investment in Recovery Manager for Exchange in less than 3 months.
  • Had been fined for a failed compliance audit or not responding to an email discovery request by the required deadline before using Quest Recovery Manager for Exchange.
  • Able to recover email or respond to an email Discovery or compliance request 75-100% faster than using native tools (or by other means).
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools
    • Symantec BackupExec, Net Backup
    • Veeam

Case Study: Medium Enterprise Energy & Utilities Company

Introduction

This case study of a medium enterprise energy & utilities company is based on a June 2014 survey of Quest Recovery Manager for Exchange customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We used Recovery Manager for Exchange when we needed to find the email of an ex-employee and whom they communicated with.”

Challenges

  • Purchased Recovery Manager for Exchange for the following reasons:
    • Perform Exchange email recovery

Use Case

  • Used the following tools when they experienced a situation where they had to recover email:
    • Quest Recovery Manager for Exchange
  • Leverages Recovery Manager for Exchange in the following ways:
    • Obtaining reports on details of searches performed, messages restored or tasks completed
  • Use the following versions of Microsoft Exchange:
    • Exchange Server 2010

Results

  • Paid back their investment in Recovery Manager for Exchange in > 18 months.
  • Had been not fined for a failed compliance audit or not responding to an email discovery request by the required deadline before using Quest Recovery Manager for Exchange.
  • Purchased Recovery Manager over the following competitive options:
    • Native Microsoft tools
    • Symantec BackupExec, Net Backup
    • Veeam

Case Study: Medium Enterprise Insurance Company use ChangeBASE

Introduction

This case study of a medium enterprise insurance company is based on a October 2014 survey of ChangeBASE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Overcame the following challenges for their project with ChangeBASE:
    • Reduced required time, cost and resources
    • Reduced complexity of application packaging

Use Case

  • Was driven to purchase ChangeBASE by the following projects:
    • Windows Migration
  • Has the following migration projects:
    • Windows Desktop Migration (e.g. XP to Windows 7 or Windows 8 / 8.1)

Results

  • Would recommend ChangeBASE to other organizations for the following reasons:
    • Ease of use
  • Used Microsoft Application Compatibility Toolkit (ACT) prior to using ChangeBASE.

Case Study: Large Enterprise Bank uses ChangeBASE

Introduction

This case study of a large enterprise banking company is based on a October 2014 survey of ChangeBASE customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

  • Overcame the following challenges for their project with ChangeBASE:
    • Reduced required time, cost and resources
    • Reduced complexity of application packaging

Use Case

  • Was driven to purchase ChangeBASE by the following projects:
    • Windows Migration
    • Virtualization
  • Has the following migration projects:
    • Windows Desktop Migration (e.g. XP to Windows 7 or Windows 8 / 8.1)
  • Has the following virtualization projects:
    • Microsoft App-V
    • Citrix XenApp

Results

  • Would recommend ChangeBASE to other organizations for the following reasons:
    • Ease of use
    • Functionality and features
  • Used manual methods prior to using ChangeBASE.



More Research on Quest Microsoft Platform Management