TechValidate Research on Quest Microsoft Platform Management


Quest Professional Services Case Study

Colorado Educational Institution reduces risk with Quest PSO

Introduction

This case study of a educational institution is based on a February 2019 survey of Quest Professional Services customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

10 out of 10 satisfaction rating

How has Quest PSO helped make you look good?
“Getting things resolved in a timely manner.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Quest Professional Services:

  • The following activities typically drive their need for professional services in their Microsoft environment:
    • Cloud expansion
    • Security threat

Use Case

The key features and functionalities of Quest Professional Services that the surveyed organization uses:

  • Used the following Quest services:
    • Archive Manager For Exchange
  • Engaged with Quest service consultants because of:
    • Specific subject matter expertise
  • Quest Professional Services top differentiators over other options:
    • Knowledgeable about their Microsoft environment

Results

The surveyed organization achieved the following results with Quest Professional Services:

  • Experienced the following advantages after working with Quest Professional Services:
    • Helped them reduce their risk
  • Quest Professional Services helped them achieve their business outcomes.




About This Data

This data was sourced directly from verified users of Quest Microsoft Platform Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


More Research on Quest Microsoft Platform Management