TechValidate Research on Quest Microsoft Platform Management


Quest Professional Services Case Study

German Small Business Security Products & Services Company takes on Cloud Expansion with Quest PSO

Introduction

This case study of a small business security products & services company is based on a February 2019 survey of Quest Professional Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

10 out 10 10 satisfaction rating:

“Very fast and precise response. My problem was quickly solved.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Professional Services:

  • The following activities typically drive their need for professional services in their Microsoft environment:
    • Cloud expansion

Use Case

The key features and functionalities of Quest Professional Services that the surveyed company uses:

  • Used the following Quest services:
    • Migration
  • Engaged with Quest service consultants because of:
    • Specific subject matter expertise
  • Quest Professional Services top differentiators over other options:
    • Savvy technology knowledge
    • Knowledgeable about their Microsoft environment
    • Proven ability to deliver quickly and simply on what matters most

Results

The surveyed company achieved the following results with Quest Professional Services:

  • Experienced the following advantages after working with Quest Professional Services:
    • Made them (IT) look good
    • Helped them complete a project on time or faster
    • Helped them get the most value out of their software
  • Quest Professional Services helped them achieve their business outcomes.




About This Data

This data was sourced directly from verified users of Quest Microsoft Platform Management by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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