TechValidate Research on Quest Microsoft Platform Management

Introduction

This case study of a large enterprise professional services company is based on a August 2013 survey of MessageStats (formerly Quest MessageStats) customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased MessageStats to achieve the following:
  • Improve visibility into their messaging environment
  • Prepare for an upcoming migration
  • Improve understanding of device usage across the network

Use Case

• Runs the following report packs most often with MessageStats:
  • Exchange
  • Lync
  • Outlook Web App (OWA)
  • Windows Mobile
• Use the following social media channels regularly:
  • Lync
• Has 3-5 people in their organization using MessageStats.

Results

• Runs reports daily with MessageStats.
• Responds to requests for information 10-25% faster using MessageStats over using native tools or by other means.

Introduction

This case study of a S&P 500 health care company is based on a March 2014 survey of Active Administrator customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased Active Administrator for the following reasons:
  • Needed a solution to easily back up and restore Active Directory objects

Use Case

• Has 5,000–9,999 users of Active Directory at their organization.
• Use Active Administrator monthly.

Results

• Finds the following Active Administrator features most useful:
  • Backup and recovery
• Paid back their investment in Active Administrator in > 12 months.