TechValidate Research on Quest Microsoft Platform Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of Quest Microsoft Platform Management. TechValidate stands behind the authenticity of all published data. Learn more »



6,814 Customers Surveyed

43,433 Data Points Collected

1351 Published TechFacts

355 Published Charts

608 Published Case Studies



Featured Research Collections for Quest Microsoft Platform Management

Curated collections and slideshows of TechValidate research data on Quest Microsoft Platform Management.



Selected Research Highlights


Quest Professional Services Case Study

State & Local Government Modernizes their environment with Quest PSO

Introduction

This case study of a state & local government is based on a February 2019 survey of Quest Professional Services customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

Recommend to a peer?
“Quest professional services offers a variety of expertise and project management and executes very well. If a peer was in need of these, I would wholeheartedly recommend them.”

How has Quest PSO helped make you look good?
“Very quick turn around from purchasing to working with a consultant, to making progress on a complex project.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Quest Professional Services:

  • The following activities typically drive their need for professional services in their Microsoft environment:
    • Modernizing environment

Use Case

The key features and functionalities of Quest Professional Services that the surveyed organization uses:

  • Used the following Quest services:
    • Migration
  • Engaged with Quest service consultants because of:
    • Specific subject matter expertise
    • Migration software requires professional services agreement for installation and training
  • Quest Professional Services top differentiators over other options:
    • Savvy technology knowledge
    • Knowledgeable about their Microsoft environment
    • Knowledgeable about their business needs
    • Proven ability to deliver quickly and simply on what matters most
    • Ability to go above and beyond in helping them meet their goals

Results

The surveyed organization achieved the following results with Quest Professional Services:

  • Experienced the following advantages after working with Quest Professional Services:
    • Helped them reduce their risk
    • Helped them complete a project on time or faster
    • Helped them get the most value out of their software
  • Quest Professional Services helped them achieve their business outcomes.

Primary Challenges Driving Sales of Active Administrator for Healthcare

What primary challenge(s) or concern(s) originally drove your decision to purchase Active Administrator?

Needed to ensure the health and availability of Active Directory
57%
Needed to make Active Directory more secure
29%
Needed a better way to manage Group Policies
14%
Needed a solution to easily back up and restore Active Directory objects
57%
Needed to securely delegate management of Active Directory
21%
Needed to collect Active Directory events for internal auditing
57%
Needed to meet specific compliance mandate(s), such as HIPAA, PCI, SOX, GLBA, etc.
36%

Case Study: Small Business Health Care Company

Introduction

This case study of a small business health care company is based on a March 2014 survey of Active Administrator customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We primarily purchased Active Administrator to provide us with notifications of administrator changes, lockouts, and expirations within Active Directory and Account use. We need to comply with best practices related to FDA and FISMA 2002 requirements.”

“We can rely on Active Administrator to monitor Active Directory without have to spend time doing it ourselves. Though the issues reported are usually routine, the immediate reporting allows my team to quickly respond to issues.”

“Recovery of active directory is critical in a disaster situation. We rely on Active Administrator to effectively backup our AD.”

Challenges

  • Purchased Active Administrator for the following reasons:
    • Needed to ensure the health and availability of Active Directory
    • Needed to make Active Directory more secure
    • Needed a better way to manage Group Policies
    • Needed a solution to easily back up and restore Active Directory objects
    • Needed to collect Active Directory events for internal auditing
    • Needed to meet specific compliance mandate(s), such as HIPAA, PCI, SOX, GLBA, etc.

Use Case

  • Has 0–249 users of Active Directory at their organization.
  • Uses Active Administrator 1–2 times per day.

Results

  • Finds the following Active Administrator features most useful:
    • Group Policy management
    • Security and auditing
    • Active Directory management (e.g., Automated account, site and trust administration)
    • Backup and recovery
  • Paid back their investment in Active Administrator in 6–12 months.
  • Reduced workload and increased productivity by 10–29% with Active Administrator.

Quest Professional Services Customer Satisfaction Rating

Recommend Quest PSO?

An IT Manager at a medium enterprise industrial manufacturing company would be very likely to recommend Quest Professional Services for this reason:

Excellent to work with on the migration task.

Additional Quest Software Products Used To Complete The IBM to Microsoft Transition

What other solutions have you used as part of your overall Notes migration?

Quick Apps for SharePoint
15%
Notes Migrator for Exchange
60%
Coexistence Manager for Notes
29%
Migrator for Sametime
9%
Social Migrator for SharePoint
4%
3rd party workflow solution
22%

Change Auditor keeps privileged users in check

Powerful tool that offers improved auditing and control over power users and administrators.

Sotiris Koullapis, IT Specialist



More to Explore



About Quest Microsoft Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.

Quest Microsoft Platform Management Website   Quest Website