Original Research on Quest Microsoft Platform Management

Quest Professional Services Case Study

Medium Enterprise Pharmaceuticals Company in Spain uses Quest PSO during M&A activity

Introduction

This case study of a medium enterprise pharmaceuticals company is based on a February 2019 survey of Quest Professional Services customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Refer Quest PSO to a peer?
“Yes. Can help fully understand M&A solutions and processes.”

How has Quest PSO made you look good?
“By helping us succeed in these projects.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Quest Professional Services:

The following activities typically drive their need for professional services in their Microsoft environment:
- M&A

Use Case

The key features and functionalities of Quest Professional Services that the surveyed company uses:

Used the following Quest services:
- Migration
Engaged with Quest service consultants because of:
- Internal resource constraints (needed more people)
- Specific subject matter expertise
Quest Professional Services top differentiators over other options:
- Knowledgeable about their Microsoft environment

Results

The surveyed company achieved the following results with Quest Professional Services:

Experienced the following advantages after working with Quest Professional Services:
- Helped them reduce their risk
- Helped them complete a project on time or faster
Quest Professional Services helped them achieve their business outcomes.

Quest Metalogix Customer Testimonial

Most beneficial feature to State & Local?

Migrating data and keep user working and at the end run differential to have the user switch on new environment, so impact is transparent on end user.

— Senior IT Architect, State & Local Government

cloud management products Customer Research

Large Enterprise Azure AD user management

How are Azure AD users managed in your environment today?

Users primarily created on premise and synced to Azure AD using Azure AD Connect: 73%

Users created and directly managed in Azure Active Directory: 20%

Both user management schemes in use: 7%

Challenges banking customers solved with Change Auditor

What problems have you been able to solve with Change Auditor?

Extend coverage and simplify compliance audits	33%
Prevent changes that might negatively affect operations	36%
Inform and update management of security issues with built-in and easy to read reports	48%
Limit powers of administrators and other highly permissioned users	36%

MessageStats Helps IT Understand How the Environment is Used

I think MessageStats is a good tool to know how the environment is being used. At a glance views are nice. Top 10 data available in different stock reports are good and easy to configure.

— Server Administrator, Medium Enterprise Energy & Utilities Company

Case Study: Small Business Software Company Finds Relief for SharePoint Recoveries

Introduction

This case study of a small business computer software company is based on a August 2013 survey of Recovery Manager for SharePoint customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Recovery Manager for SharePoint is a great relief for us during a recovery scenario.”

Challenges

Spent the following amount of time on these recovery scenarios before using Recovery Manager for SharePoint:
- Single item/document: 1 hour or less
- Site/site collection: 1 day
- Web application: 1 day
- Farm (disaster): 2 days
Experienced the following operational challenges regarding SharePoint recovery scenarios prior to installing Recovery Manager for SharePoint:
- Unmet recovery time objectives/SLAs
- User productivity interruptions
- An inability to recovery a single item/document without restoring the entire library, list or site and compromising the live data
- Full farm or web application failure with no straightforward way to recovery
- An inability to delegate restore functions to help desk personnel without compromising SQL security
- A lack of integration between their enterprise backup system and former recovery processes/tool, requiring its own SharePoint backup

Use Case

Has 3 farms in their SharePoint environment.
Is currently backing up SharePoint with Symantec Backup Exec.

Results

Purchased Recovery Manager for SharePoint for the following purposes:
- Integrate with current enterprise/SharePoint backup system
- Reduce time to recovery
- Eliminate need for SQL database engineer involvement
- Restore single item/document up to farm without compromising other live data
- Restore items/documents to non-SharePoint locations when SharePoint is offline
- Have full fidelity restores (permissions, metadata, workflow status, version history, etc.)
- Locate data that they didn’t know was missing with a backup vs. live environment compare
- Have full farm restore automation
- Secure helpdesk delegation of recovery searches/finds
Purchased Site Administrator for SharePoint over the following competitors:
- Commvault
Rates the following Recovery Manager for SharePoint capabilities as they compare to the competition:
- Ease-of-use: differentiated
- Time to recovery: differentiated
- Recovery process: highly differentiated
- Search for missing data: differentiated
- Integration w/current backup: differentiated

TechValidate Research on Quest Microsoft Platform Management

These pages present data that TechValidate has sourced via direct research with verified customers and users of Quest Microsoft Platform Management. TechValidate stands behind the authenticity of all published data. Learn more »

About TechValidate Research

Featured Research Collections for Quest Microsoft Platform Management

Selected Research Highlights

Medium Enterprise Pharmaceuticals Company in Spain uses Quest PSO during M&A activity

Introduction

Challenges

Use Case

Results

Company Profile

About Quest Professional Services

Most beneficial feature to State & Local?

Large Enterprise Azure AD user management

Challenges banking customers solved with Change Auditor

MessageStats Helps IT Understand How the Environment is Used

Case Study: Small Business Software Company Finds Relief for SharePoint Recoveries

Introduction

Challenges

Use Case

Results

Company Profile

About Quest Platform Management

More to Explore

About Quest Microsoft Platform Management

Quest solutions for platform management let you simplify and automate a wide range of administrative functions for Active Directory®, Exchange, Lync®, SharePoint®, Office 365™ and more. Deliver the capabilities users need while freeing your staff to focus on innovation.