TechValidate Research on Quest Microsoft Platform Management

Introduction

This case study of a large enterprise telecommunications services company is based on a June 2013 survey of Change Auditor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased Change Auditor for the following reasons:
  • Meeting external compliance regulations
  • Operational risk management
  • User and administrator activity monitoring
  • Tracking changes across platforms
  • Manual data collection efforts for audits that were complex and time consuming
  • Addressing failed audits
• Solved the following problems with Change Auditor:
  • Prevented changes that might negatively affect operations
  • Informed and updated management of security issues with built-in and easy to read reports
  • Limited the powers of administrators and other highly permissioned users

Use Case

• Owns the following modules of Change Auditor:
  • Active Directory
  • NetApp
  • Windows File Server
• Has the following compliance regulation:
  • SOX

Results

• Chose Change Auditor over the following vendor:
  • ManageEngine
• Finds the following the most helpful features of Change Auditor:
  • Real-time alerts on security policy violations
  • Object protection and preventing damaging changes
  • Its ability to change event normalization into simple, human readable terms
  • Scheduled reporting
  • Web interface and dashboards
• Paid back their investment in Change Auditor in 3-6 months.
• Workload was reduced and productivity increased by 51-74% with Change Auditor.

Introduction

This case study of a large enterprise computer software company is based on a June 2013 survey of Change Auditor customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

• Purchased Change Auditor for the following reasons:
  • Meeting external compliance regulations
  • Operational risk management
  • User and administrator activity monitoring
  • Tracking changes across platforms
  • Manual data collection efforts for audits that were complex and time consuming
  • Addressing failed audits
• Solved the following problems with Change Auditor:
  • Extended coverage and simplify compliance audits
  • Informed and updated management of security issues with built-in and easy to read reports

Use Case

• Owns the following modules of Change Auditor:
  • Active Directory
  • EMC
  • Exchange
  • LDAP / AD Queries
  • SharePoint
  • SQL Server
  • Windows File Server
  • Authentication Services
  • VMware
• Has the following compliance regulation:
  • SOX

Results

• Chose Change Auditor over the following vendor:
  • BeyondTrust
• Finds the following the most helpful features of Change Auditor:
  • Real-time alerts on security policy violations
  • Application, OS and NAS coverage
  • Scheduled reporting
• Paid back their investment in Change Auditor in 0-3 months.
• Workload was reduced and productivity increased by 25-50% with Change Auditor.