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TechValidate Research on Quadient


Quadient Postal Solutions Case Study

The Connection Magazine

Introduction

This case study of The Connection Magazine is based on an October 2018 survey of Quadient Postal Solutions customers by TechValidate, a 3rd-party research service.

“The first of every month I create the bulk mailing for our magazine. I like the fact that if I have a question I can get help within 24 hours.”

Challenges

The Connection Magazine currently processes up to 50,000 mail pieces per month using Quadient Bulk Mailer. When looking for a vendor to supply them with a mailing solution, the team at the Connection Magazine evaluated both BCC Software and Quadient, and ultimately selected Quadient bulkmailer.

Use Case

The staff at The Connection Magazine leverages the following BulkMailer to provide EDDM every door direct mailing. They currently rate BulkMailer as best in class due to its:

  • Scope of features available
  • Quality of feature available
  • Ease of use
  • Performance
  • Customer Service and Support

Results

By leveraging Quadient Postal Solutions, the staff at The Connection Magazine were able to reduce postage costs by more than 50%, while drastically improving overall customer satisfaction and overall revenues.





About This Data

This data was sourced directly from verified users of Quadient by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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