Founded in 1946, NWC is a two-year, comprehensive community college serving Park County (tax district) and Park, Big Horn, and Washakie Counties (service area). The staff at Northwestern College was looking for a mailing solution to help them lower postal costs. They evaluated solutions from BCC Software, Pitney Bowes and Quadient and ultimately selected Quadient BulkMailer.
The team at Northwester College currently leverages Quadient BulkMailer for:
- CASS™ certified address correction
- Move Update
- Mail piece / container label design and printing
- Postal data enrichment services (Walk Sequence, Head-of-Household, suppression, geocoding)
The rate Quadient as better than the competition in the following capabilities:
- Optimal and accurate address correction results
- Optimal and accurate presort results
- Scope of features available
- Quality of feature available
They also rate Quadient as best in class for:
- Ease of use
- Customer service and support
The surveyed organization reports that their investment in BulkMailer paid for itself in under 18 months, through a 10-25% reduction in mail/data processing time, a 25-50% reduction in labor costs and a reduction in postal costs of greater than 50%.
They also report a 50% increase in data/mailing accuracy greater and mail delivery. The team estimates that the solution has had a marked improvement on overall customer satisfaction, and a positive impact on revenue.