TechValidate Research on Mail Related Solutions (MRS)

208 TechFacts – Page 5 of 7


Quadient Customer Satisfaction Rating

A CFO at a non-profit would be very likely to recommend Quadient for this reason:

The Quadient platform is easy to use and the migration process was simple.

Quadient Customer Satisfaction Rating

An Operations Manager at a membership organization would be very likely to recommend Quadient for this reason:

Quadient offers good products, great value and good service.

Quadient Customer Satisfaction Rating

A System Administrator at a small business insurance company would be very likely to recommend Quadient for this reason:

Quadient is very attentive and responsive.

Quadient Customer Satisfaction Rating

A Business Professional at a cultural institution would be likely to recommend Quadient for this reason:

I would recommend Quadient systems for their ease-of-use and for the access to support services if needed.

Quadient Customer Satisfaction Rating

A Procurement Director at a medium enterprise health care company would be very likely to recommend Quadient for this reason:

We have not had any problems with our Quadient machine.

Quadient Customer Satisfaction Rating

An Operations Manager at a small business banking company would be very likely to recommend Quadient for this reason:

Quadient is an excellent company with excellent services.

Quadient Customer Satisfaction Rating

A Business Professional at a medium enterprise metals & mining company would be very likely to recommend Quadient for this reason:

Customer Service are always helpful when I call with an issue or place an order for supplies. The service techs are also helpful when they call or visit.

Quadient Customer Satisfaction Rating

A Line of Business Manager at a small business insurance company would be likely to recommend Quadient for this reason:

The Quadient system is very easy to use!

Quadient Customer Satisfaction Rating

An Executive at a medium enterprise educational institution company would be likely to recommend Quadient for this reason:

The service that Quadient provides is outstanding.

Quadient Customer Satisfaction Rating

A Project Manager at a small business professional services company would be very likely to recommend Quadient for this reason:

We switched from Pitney Bowes to Quadient and the switch was seamless. They came, set up the machine and showed me how to use it which was much appreciated. We haven’t had one single problem with the machine since we got it about 2 years ago.

Quadient Customer Satisfaction Rating

A Marketing Professional at a membership organization would be very likely to recommend Quadient for this reason:

The equipment is easy to use, it rarely has any issues, it automatically updates and it adjusts for specific mail pieces on the fly.

Quadient Customer Satisfaction Rating

A Network Administrator at a state & local government would be very likely to recommend Quadient for this reason:

We have not had any issues with Quadient.

Quadient Customer Satisfaction Rating

An Operations Manager at a large enterprise hospitality company would be very likely to recommend Quadient for this reason:

We have had very few issues, if any, with our Quadient machine. They are also quick to provide service if needed.

Quadient Customer Satisfaction Rating

A Director at a non-profit would be very likely to recommend Quadient for this reason:

I would recommend Quadient for their customer service and timeliness when responding to any questions, concerns or repair requests.

Quadient Customer Satisfaction Rating

A Project Manager at a small business legal company would be very likely to recommend Quadient for this reason:

The service and equipment equipment at Quadient are great, we may require just one service call a year.

Quadient Customer Satisfaction Rating

A Business Professional at a state & local government would be very likely to recommend Quadient for this reason:

Whenever calling in to discuss an issue or to request a technician, I find the service is very good.

Quadient Customer Satisfaction Rating

A Business Professional at a small business legal company would be very likely to recommend Quadient for this reason:

It is rare that I ever have any issues with my Quadient postage meter.

Quadient Customer Satisfaction Rating

An Operations Manager at a medium enterprise insurance company would be very likely to recommend Quadient for this reason:

The service technicians are very kind and professional. They come out whenever we need them, with very little delay.

Quadient Customer Satisfaction Rating

Marydee Bongiorno, a Business Professional at Alternative Home Health Care, would be very likely to recommend Quadient for this reason:

“When you want to be efficient in your business, you need to be able to get your invoices and correspondences out in a professional and timely manner. Our Quadient Folder Inserter (DS63) and IN600 Mailing System help me to do just that.”

Neopost Customer Satisfaction Rating

A Records Manager at an educational institution would be very likely to recommend Neopost for this reason:

Quadient’s customer service is always willing to help.

Neopost Customer Satisfaction Rating

A Business Professional at a non-profit would be very likely to recommend Neopost for this reason:

Quadient’s product and customer service are very good.

Neopost Customer Satisfaction Rating

A Business Professional at an educational institution would be very likely to recommend Neopost for this reason:

Quadient’s systems are very easy to use and reliable.

Neopost Customer Satisfaction Rating

A Procurement Manager at a medium enterprise aerospace & defense company would be very likely to recommend Neopost for this reason:

Quadient just makes things easy to manage.

Quadient Customer Satisfaction Rating

An Operations Manager at a non-profit would be very likely to recommend Quadient for this reason:

I have had a good relationship with Quadient for many years and I have received excellent customer service over that time. Also, their website is easy to navigate.

Neopost Customer Satisfaction Rating

A Procurement Director at a small business industrial manufacturing company would be very likely to recommend Neopost for this reason:

Quadient’s promptness and professionalism is way above the others in the field.

Neopost Customer Satisfaction Rating

A Line-of-Business Manager at a non-profit would be very likely to recommend Neopost for this reason:

The equipment at Quadient is reliable and they also have responsive personnel for inquiries or service.

Neopost Customer Satisfaction Rating

An Operations Manager at a medium enterprise professional services company would be very likely to recommend Neopost for this reason:

With Quadient, all aspects of support are first-rate, prompt and professional.

Neopost Customer Satisfaction Rating

A Project Manager at a state & local government would be very likely to recommend Neopost for this reason:

The staff at Quadient are professional and courteous.

Neopost Customer Satisfaction Rating

A System Administrator at a small business transportation services company would be very likely to recommend Neopost for this reason:

Quadient has always been very responsive to our needs.

Quadient Customer Satisfaction Rating

A Business Professional at a small business transportation services company would be very likely to recommend Quadient for this reason:

It is very simple to navigate the system from Quadient.




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