TechValidate Research on Mail Related Solutions (MRS)

208 TechFacts – Page 3 of 7


Quadient Customer Satisfaction Rating

A System Administrator at a non-profit would be very likely to recommend Quadient for this reason:

Quick and easy ordering. Great equipment! We have never had any problems with cleaning the equipment, replacement parts, or ordering.

Quadient Customer Satisfaction Rating

A Vice President at a small business insurance company would be likely to recommend Quadient for this reason:

Quadient’s technical staff is excellent.

Quadient Customer Satisfaction Rating

A Logistics Manager at a federal government would be very likely to recommend Quadient for this reason:

Quadient provides customer service that is perfect.

Quadient Customer Satisfaction Rating

A Business Professional at a state & local government would be very likely to recommend Quadient for this reason:

We have a knowledgeable sales representative, service issues are promptly addressed and our machine rarely malfunctions.

Quadient Customer Satisfaction Rating

An Operations Manager at a small business health care company would be very likely to recommend Quadient for this reason:

Quadient has folding machines that work very well with our production of mailing out 300 to 400 certificates a day.

Quadient Customer Satisfaction Rating

A Business Professional at a membership organization would be very likely to recommend Quadient for this reason:

Quadient has always been quick and efficient regarding our needs.

Quadient Customer Satisfaction Rating

A Business Professional at an educational institution would be very likely to recommend Quadient for this reason:

I would recommend Quadient’s product because it has been a great resource for us in mailing out grades.

Quadient Customer Satisfaction Rating

A Business Professional at a non-profit would be very likely to recommend Quadient for this reason:

The equipment is top-notch and we usually have no issues with it. When supplies are ordered, they are shipped promptly.

Quadient Customer Satisfaction Rating

A Business Professional at a Fortune 500 insurance company would be very likely to recommend Quadient for this reason:

The service representative was extremely patient and helpful in assisting two staff members on a quick “how-to” question.

Quadient Customer Satisfaction Rating

A Facilities Manager at a large enterprise financial services company would be very likely to recommend Quadient for this reason:

Quadient has great customer service and if we have any issues or need to set up training, we can get it scheduled and taken care of right away.

Quadient Customer Satisfaction Rating

A Controller at a Fortune 500 food company would be very likely to recommend Quadient for this reason:

I would be very likely to recommend Quadient for their awesome services!

Quadient Customer Satisfaction Rating

A Business Professional at a medium enterprise hospitality company would be very likely to recommend Quadient for this reason:

The Quadient machines we have work very well and our tech rep is excellent, in the rare instance that we do have a problem.

Quadient Customer Satisfaction Rating

A Procurement Manager at a Fortune 500 health care company would be very likely to recommend Quadient for this reason:

Quadient has good machines and service calls are handled quickly and accurately.

Quadient Customer Satisfaction Rating

An Executive at a state & local government would be likely to recommend Quadient for this reason:

Quadient offers a great product along with fast, friendly, knowledgeable and great customer service.

Quadient Customer Satisfaction Rating

A Facilities Manager at an educational institution would be likely to recommend Quadient for this reason:

The Quadient support person in our area is outstanding.

Quadient Customer Satisfaction Rating

A Project Manager at a large enterprise aerospace & defense company would be likely to recommend Quadient for this reason:

It required minimal effort to get my questions answered and issues resolved – and knowledgeable technicians assisted with equipment installation.

Quadient Customer Satisfaction Rating

A CEO at a large enterprise professional services company would be very likely to recommend Quadient for this reason:

The Quadient machines are extremely reliable and they have excellent service staff.

Quadient Customer Satisfaction Rating

A Facilities Manager at a membership organization would be very likely to recommend Quadient for this reason:

Quadient is always available to address any issues that arise.

Quadient Customer Satisfaction Rating

A Director at a large enterprise insurance company would be very likely to recommend Quadient for this reason:

I would recommend Quadient for their responsiveness and reliability.

Quadient Customer Satisfaction Rating

A CEO at a large enterprise construction company would be very likely to recommend Quadient for this reason:

The equipment we have is awesome and it saves us time from stuffing envelopes by hand.

Quadient Customer Satisfaction Rating

An IT Director at a medium enterprise wholesale distribution company would be very likely to recommend Quadient for this reason:

We have had great service techs for the mail machine that we purchased in the past and would like to share the great experience with everyone.

Quadient Customer Satisfaction Rating

A Business Professional at a state & local government would be very likely to recommend Quadient for this reason:

The new Quadient postage machine and autofeeder folder inserter are invaluable as we can send out hundreds of letters to our customers each week. Each machine has many unique features that the older machines did not have.

Quadient Customer Satisfaction Rating

A Business Professional at a medium enterprise hospitality company would be very likely to recommend Quadient for this reason:

I love using our Quadient machine. It’s easy to learn and navigate.

Quadient Customer Satisfaction Rating

A Procurement Manager at a small business automotive & transport company would be very likely to recommend Quadient for this reason:

The service we receive from Quadient is great.

Quadient Customer Satisfaction Rating

A Transportation Management at a large enterprise transportation services company would be very likely to recommend Quadient for this reason:

The equipment from Quadient is both fast and dependable.

Quadient Customer Satisfaction Rating

A Business Professional at a Global 500 metals & mining company would be very likely to recommend Quadient for this reason:

We are very pleased with the Quadient equipment that we are using.

Quadient Customer Satisfaction Rating

A Logistics Manager at a large enterprise electronics company would be very likely to recommend Quadient for this reason:

Quadient provides good service and product support.

Quadient Customer Satisfaction Rating

A Business Professional at a state & local government would be very likely to recommend Quadient for this reason:

The machine does what we need it to do. It works but if we need help or service, they arrive in a reasonable amount of time.

Quadient Customer Satisfaction Rating

An Operations Manager at a state & local government would be likely to recommend Quadient for this reason:

We really enjoy our envelope stuffer and postage meter. Whenever we need assistance, Quadient is there to help solve the problem.

Quadient Customer Satisfaction Rating

A Distribution Professional at a medium enterprise health care company would be very likely to recommend Quadient for this reason:

Overall, I’m happy with the services I receive with Quadient.




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