TechValidate Research on Business Process Automation (BPA)

68 TechFacts – Page 1 of 3


Quadient Customer Satisfaction Rating

A Business Professional at a small business legal company would be very likely to recommend Quadient for this reason:

I process hundreds of bills for our clients and I love how it sorts everything according to our document profiles. The folding machine works well too. Saves me so much time from manually stapling each invoice and folding them into an envelope.

Quadient Customer Testimonial

Quadient Impress allows us to send bulk mail easier and faster. It is more efficient than in the past.

Business Professional, Small Business Legal Company

Quadient Customer Satisfaction Rating

Dayna Sprague, a Business Professional at Pacific Electric, Inc., would be very likely to recommend Quadient for this reason:

I enrolled with Quadient for certified mailing processing and it has made my job for sending out certified mail so very easy and takes just minutes compared to before when I had to print out labels and the green certified cards.

Quadient Customer Satisfaction Rating

Anna Shields, a CFO at Jim’s Pharmacy & Home Health, would be very likely to recommend Quadient for this reason:

Ease of use, cost effective shipping solutions, Quadient Impress Postal service for mailing statements has been transformative for our business!

Quadient Customer Satisfaction Rating

Tiffany Rowan, a Facilities Manager at Consolidated Service Group, would be very likely to recommend Quadient for this reason:

Our support team is the best.

Quadient Customer Satisfaction Rating

Kelly Reynolds, an UM Compliance Manager at Southwestern Health Resources, would be very likely to recommend Quadient for this reason:

Friendly platform and excellent customer service.

Quadient Customer Satisfaction Rating

Mercedes Moreno, a Financial Analyst at TWISTED X BOOTS, would be very likely to recommend Quadient for this reason:

Very easy to use & a huge time-saver.

Quadient Customer Satisfaction Rating

Pamela McCauley, a Coordinator, Office of Victim-Witness Advocacy at ESSEX COUNTY PROSECUTORS OFFICE, would be very likely to recommend Quadient for this reason:

Very good customer care

Quadient Customer Testimonial

Reduction of monthly manual statement mailing – Saving 8 hrs/month
Reduction of consumables (paper/envelopes) – Saving >$200/month

Anna Shields, CFO, Jim's Pharmacy & Home Health

Quadient Customer Testimonial

Cleaner and more standard look/feel of outbound mail.

Charles Nersinger, EF Director of Supply-Chain & Logistics, EF Education First

Quadient Customer Testimonial

We spend less hours manually stuffing envelopes which allows us to perform value added work instead.

Gabby Estrada, Controller, Alastin Skincare, Inc.

Quadient Customer Testimonial

It has created organization and peace of mind.

Dayna Sprague, Business Professional, Pacific Electric, Inc.

Quadient Customer Testimonial

We spend less on paper and copier. Sending mail is far quicker than doing it manually.

Joe Aguilos, Student Housing Coordinator, Rose Hill Asset Management Corporation DBA Rham co

Quadient Customer Testimonial

Quadient has provided our company with the ability to take a manual process that could only be conducted from a CBO, to digital where it can also be completed remotely.

Tiffany Legel, Director of Healthcare and Billing Operations, Accelerated Claims, Inc.

Quadient Customer Testimonial

Not eating so much time processing docs for mailing. Couple of clicks away.

Eric Tangonan, Project Manager, Evident Point

Quadient Customer Testimonial

Quadient Impress provides an ease of use solution to help simplify our mailroom services.

Tiffany Rowan, Facilities Manager, Consolidated Service Group

Quadient Customer Testimonial

Reduced manual work for 1-2 staff a day. Reduced day to day operations costs.

Kelly Reynolds, UM Compliance Manager, Southwestern Health Resources

Quadient Customer Testimonial

We gain security, knowing that our Medicare regulated mail times are being met by a company that has an outstanding business continuity plan.

Kelly Reynolds, UM Compliance Manager, Southwestern Health Resources

Quadient Customer Testimonial

Able to have staff working up to their hourly wage in value.
Staff are very appreciative that this time is recaptured – so they can focus on bringing in revenue vs. stuffing envelopes and applying postage.

Anna Shields, CFO, Jim's Pharmacy & Home Health

Quadient Customer Testimonial

I am the only financial person in the office. Having Quadient Impress has allowed me to continue to do my job in a timely manner while still getting the church members their statements in the alloted time.

Gracie Everett, CFO, West Rome Baptist Church, Rome, Georgia - 1000

Quadient Customer Testimonial

Quadient Impress outgoing mail has eliminated hours of prep each week.

Dayna Sprague, Business Professional, Pacific Electric, Inc.

Quadient Customer Testimonial

Automated absentee ballot insertion will revolutionize our operations

Andy Lokken, Director, Dakota County

Quadient Customer Testimonial

This service makes the ease of submitting bills by mail easy and less time consuming.

Rachel Bruce, Denial & Underpayment Specialist, accelclaims

Quadient Customer Testimonial

Quadient has allowed me to share the responsibility of mail submission with all employees (include those that are remote).

Tiffany Legel, Director of Healthcare and Billing Operations, Accelerated Claims, Inc.

Quadient Customer Testimonial

Quadient Impress allows our company to focus on more critical tasks by doing the bulk share of the legwork and taking out the guesswork of the mundane tasks.

Tiffany Rowan, Facilities Manager, Consolidated Service Group

Quadient Customer Testimonial

I am now able to send out statements to all of our tenants in 5 to 10mins tops.

Joe Aguilos, Student Housing Coordinator, Rose Hill Asset Management Corporation

Quadient Customer Testimonial

This service has allowed those employees working remotely to bill out accordingly. It has improved the turnaround time for bills to be resolved as well.

Rachel Bruce, Denial & Underpayment Specialist, accelclaims

Quadient Customer Fact

A real estate company improved the speed of document delivery by 50 – 75% using Quadient Impress.

Quadient Customer Fact

A real estate company reduced returned mail by > 75% using Quadient Impress.

Quadient Customer Fact

A real estate company increased customer satisfaction by > 75% using Quadient Impress.




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