Qlik Research Chart: 85% of Qlik customers rate Qlik Support four stars or higher

About This Data

This data was sourced directly from verified users of Qlik by TechValidate.

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Respondent Details

Statements from the following verified business professionals were used to create this chart:

	Company Size	Industry	Response
IT Manager	Large Enterprise	Telecommunications Services
End User	Global 500	Pharmaceuticals	In a sentence or two, please describe how the Qlik Support team helped you resolve your issue. "Qlik Support has greater patience to listen and respond to simple questions" Please describe what you found the most valuable about Qlik Support compared to other support services. "Query is re directed to concerned department appropriately and resolved within required time."
IT Systems Analyst	Small Business	Consumer Services	In a sentence or two, please describe how the Qlik Support team helped you resolve your issue. "They help me to resolve a problem with the security certifie." Please describe what you found the most valuable about Qlik Support compared to other support services. "It's very simple to find a solution and if you have tio register a ticket to support is vbery intuitive too."
Business Professional	Medium Enterprise	Healthcare
IT Professional	Global 500	Beverage	In a sentence or two, please describe how the Qlik Support team helped you resolve your issue. "They directed me to the right resources and right partner to find the solution." Please describe what you found the most valuable about Qlik Support compared to other support services. "Qlik Support is good, however not the best. They often redirect me to the partner with whom we bought the licenses which I don't like.Sometimes they merely says that, it feels to me that they dont have the resources available to guide me. I work with both QlikView and Tableau. Must appreciate Tableau support with the way they support, even though their product is a mere toy. They respond with out worrying about the partner and its world class, Qlik lacks some sort of pro activeness."
IT Administrator	State & Local	Government
Artistic Director	Large Enterprise	Retail	In a sentence or two, please describe how the Qlik Support team helped you resolve your issue. "they see all my issues through to resolution, involving me at every stage" Please describe what you found the most valuable about Qlik Support compared to other support services. "the efficient combination of resource i.e. PEOPLE and it"
IT Administrator	Medium Enterprise	Automotive & Transport
IT Professional	Medium Enterprise	Construction
Server Administrator	Large Enterprise	Healthcare	In a sentence or two, please describe how the Qlik Support team helped you resolve your issue. "The Qlik Support team is willing to look at the detail on my system and recommend relevant solutions to my problems in a timely manner." Please describe what you found the most valuable about Qlik Support compared to other support services. "The Qlik Support team is willing to look at the detail on my system and recommend relevant solutions to my problems in a timely manner."

	29%
	26%
	30%
	10%
	3%

TechValidate Research on Qlik

85% of Qlik customers rate Qlik Support four stars or higher

About This Data