TechValidate Research on Pulse Secure

These pages present data that TechValidate has sourced via direct research with verified customers and users of Pulse Secure. TechValidate stands behind the authenticity of all published data. Learn more »



168 Customers Surveyed

1,148 Data Points Collected

23 Published TechFacts

4 Published Charts

26 Published Case Studies



Selected Research Highlights


Pulse Secure Case Study

Symantec Corporation

Introduction

This case study of Symantec Corporation is based on a June 2020 survey of Pulse Secure customers by TechValidate, a 3rd-party research service.

“For us, the positive impact is the number of complaints we’ve had with our Pulse Secure system: none. That’s a measure of a good product, if you know it’s reliable and there are no complaints. We have never had any downtime due to the software itself.”

Challenges

The business challenges that led Symantec Corporation to evaluate and ultimately select Pulse Secure:

  • Security challenges they are addressing with Pulse Secure:
    • Ensuring compliance with corporate policies or regulatory standards
    • Fortifying availability, protection and resiliency for cloud and/or on-premise applications
    • Securing user and device access to SaaS applications or applications hosted in the cloud
    • Securing remote user and device access to network/data center applications and resources
    • Enabling secure access for BYOD / personal mobile devices
    • Securing network access for employees, guests and privileged users
  • Primary reasons for purchasing Pulse Secure:
    • Quality of resources (support, technical, training/certification)
    • Overall value
    • Manageability and scalability
    • Reliability and availability
    • Ease of use and deployment
    • Industry reputation
  • They replaced the following vendors with Pulse Secure:
    • Cisco

Use Case

The key features and functionalities of Pulse Secure that Symantec Corporation uses:

  • They use the following Pulse Secure products:
    • Pulse Connect Secure (VPN)
    • Pulse vADC (Virtual Traffic Manager / Services Director)

Results

Symantec Corporation achieved the following results with Pulse Secure:

  • Rates the following Pulse Secure features compared to the competition:
    • features: better
    • performance/scalability: best in class
    • usability/deployment speed: best in class
    • reliability/manageability: best in class
    • quality of support: better
  • They experienced the following benefits by using Pulse Secure:
    • Increased IT network / security staff efficiency and productivity
    • Greater application availability, resiliency and performance
    • More unified access policy across users, devices, applications and resources
    • Lower total cost of ownership (TCO)
    • Better end-user experience

Pulse Secure Customer Research

What were the primary reasons for purchasing Pulse Secure?

Reliability and availability
48%
Ease of use and deployment
38%
Range of functionality
35%
Manageability and scalability
34%
Overall value
34%
Quality of resources (support, technical, training/certification)
28%
Industry reputation
27%
Range of interoperability
12%

Pulse Secure Customer Statistic

71% of surveyed organizations use Pulse Secure for securing remote access to applications and resources.

Pulse Secure Customer Research

Pulse Secure excels against the competition

How does Pulse Secure compare to the competition?

Best in Class Significantly Better Better Worse

Features
Performance/Scalability
Usability/Deployment Speed
Reliability/Manageability

Pulse Secure Customer Testimonial

During the recent pandemic, Pulse Secure enabled us to increase remote access far past official objectives before the event (20% of all users to 100% with spare capacity) by redesigning our current solution and moving hardware around (staging devices, breaking clusters, etc.)

Engineer, Federal Government

Pulse Secure Case Study

Sompo Insurance Singapore

Introduction

This case study of Sompo Insurance Singapore is based on a June 2020 survey of Pulse Secure customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led Sompo Insurance Singapore to evaluate and ultimately select Pulse Secure:

  • Security challenges they are addressing with Pulse Secure:
    • Ensuring compliance with corporate policies or regulatory standards
    • Securing remote user and device access to network/data center applications and resources
  • Primary reasons for purchasing Pulse Secure:
    • Manageability and scalability
    • Range of functionality
    • Ease of use and deployment
    • Industry reputation
  • They replaced the following vendors with Pulse Secure:
    • Juniper Networks

Use Case

The key features and functionalities of Pulse Secure that Sompo Insurance Singapore uses:

  • They use the following Pulse Secure products:
    • Pulse Connect Secure (VPN)

Results

Sompo Insurance Singapore achieved the following results with Pulse Secure:

  • Rates the following Pulse Secure features compared to the competition:
    • features: best in class
    • performance/scalability: best in class
    • usability/deployment speed: best in class
    • reliability/manageability: best in class
    • quality of support: significantly better
  • They experienced the following benefits by using Pulse Secure:
    • Increased IT network / security staff efficiency and productivity
    • Improved visibility and identification of users, endpoints and IoT devices
    • Streamlined audits due to proof of access and endpoint compliance
    • Greater application availability, resiliency and performance
    • Better end-user experience


More to Explore



About Pulse Secure

Pulse Secure provides Secure Access solutions for people, devices, things and services that improve visibility, protection and productivity for our customers. We integrate cloud, mobile, application and network access to enable hybrid IT in a Zero Trust world. Over 24,000 enterprises entrust us to secure their mobile workforce.

  Pulse Secure Website