TechValidate Research on Pulsant Limited

These pages present data that TechValidate has sourced via direct research with verified customers and users of Pulsant Limited. TechValidate stands behind the authenticity of all published data. Learn more »



524 Data Points Collected

26 Published TechFacts

6 Published Charts

24 Published Case Studies



Selected Research Highlights


Pulsant Customer Research

Pulsant Customers Agree:

Which of the following statements apply to your experience of Pulsant?

They have the capabilities and skills to support my service & IT operations
81%
They are easy to deal with, and buy from
78%
They have formed a strong account team for me and I have a consistent experience
56%

Pulsant Customer Review

5/5 Stars

What impact has Pulsant had on your organisation?

Pulsant is a key part of the IT transformation we have delivered.

Please describe your experience with the Pulsant representatives who deliver your service?

Great people who fit in well with our Ligentia culture. Very flexible and high level of expertise.

Pulsant Limited Customer Review

5/5 Stars

What impact has Pulsant had on your organisation?

Pulsant helped us transition from on-premise solutions to a hybrid cloud solution without the burden of large capital expenditure.

Please describe your experience with the Pulsant representatives who deliver your service?

Always eager to help, professional in their approach.

Pulsant Case Study

Medium Enterprise Electronics Company

Introduction

This case study of a medium enterprise electronics company is based on a July 2017 survey of Pulsant customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pulsant:

  • Experienced the following challenges, which lead them to engage with Pulsant:
    • Growth / demand from the business
    • Transformation or pro-active change

Use Case

The key features and functionalities of Pulsant that the surveyed company uses:

  • Characterised their approach to IT sourcing as a combination of insourced with significant components outsourced.
  • Has a Mostly colocated and managed services IT environment
  • Pulsant service being leveraged:
    • Colocation

Results

The surveyed company achieved the following results with Pulsant:

  • Finds working with an IT service partner, like Pulsant, to be critically important.
  • Rated these aspects of Pulsant, compared to competitive suppliers in the following way:
    • Marketing & communications: better
    • Sales engagement: better
    • Service scoping & design: excellent
    • On-boarding & go-live: excellent
    • Commercials & contracting: better
  • Rated Pulsant’s services compared to competitive suppliers:
    • Datacentre & colocation: excellent
  • Agreed with the following about Pulsant:
    • Formed a strong account team for their organization and always delivers a consistent experience
    • The capabilities and skills to support service & IT operations
    • An easy team to work with, as well as, purchase from
  • Felt that since partnering with Pulsant, they have done the following:
    • Helped reduce or remove constraints of their previous IT
    • Helped their organisation grow and achieve its business goals

Pulsant Limited Case Study

Medium Enterprise Computer Services Company

Introduction

This case study of a medium enterprise computer services company is based on a December 2018 survey of Pulsant Limited customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pulsant Limited:

  • Experienced the following challenges, which lead them to engage with Pulsant:
    • Budget constraints
    • Growth / demand from the business
    • Transformation or pro-active change
    • Ageing or end of life service update

Use Case

The key features and functionalities of Pulsant Limited that the surveyed company uses:

  • Characterised their approach to IT sourcing as a combination of insourced with significant components outsourced.
  • Has a Mostly colocated and managed services IT environment
  • Pulsant services being leveraged:
    • Colocation
    • Managed Services
    • Cloud

Results

The surveyed company achieved the following results with Pulsant Limited:

  • Finds working with an IT service partner, like Pulsant, to be very important.
  • Rated these aspects of Pulsant, compared to competitive suppliers in the following way:
    • Marketing & communications: excellent
    • Sales engagement: excellent
    • Service scoping & design: excellent
    • On-boarding & go-live: excellent
    • Commercials & contracting: excellent
  • Agreed with the following about Pulsant:
    • The capabilities and skills to support service & IT operations

Pulsant Customer Research

Experience rating

Please rate your experience of the people in Pulsant?

27%
13%
33%


More to Explore



About Pulsant Limited

Pulsant Limited provides colocation, cloud, managed hosting, managed networks, and managed application services for customers ranging from SMEs through to large private and public sector organizations in the United Kingdom and internationally.

Pulsant Limited Website   Pulsant Website