TechValidate Research on Pulsant Limited

These pages present data that TechValidate has sourced via direct research with verified customers and users of Pulsant Limited. TechValidate stands behind the authenticity of all published data. Learn more »



532 Data Points Collected

27 Published TechFacts

6 Published Charts

28 Published Case Studies



Selected Research Highlights


Pulsant Customer Review

5/5 Stars

What impact has Pulsant had on your organisation?

Pulsant is a key part of the IT transformation we have delivered.

Please describe your experience with the Pulsant representatives who deliver your service?

Great people who fit in well with our Ligentia culture. Very flexible and high level of expertise.

Pulsant Limited Case Study

Ward Hadaway

Introduction

This case study of Ward Hadaway is based on a November 2018 survey of Pulsant Limited customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pulsant Limited:

  • Experienced the following challenges, which lead them to engage with Pulsant:
    • Growth / demand from the business
    • Transformation or pro-active change
    • Opportunities from new technology

Use Case

The key features and functionalities of Pulsant Limited that the surveyed company uses:

  • Characterised their approach to IT sourcing as largely insourced.
  • Has a Mostly colocated and managed services IT environment
  • Pulsant services being leveraged:
    • Colocation
    • Managed Services
    • Professional Services/Consultancy
    • Networking

Results

The surveyed company achieved the following results with Pulsant Limited:

  • Finds working with an IT service partner, like Pulsant, to be critically important.
  • Rated these aspects of Pulsant, compared to competitive suppliers in the following way:
    • Marketing & communications: better
    • Sales engagement: best in class
    • Service scoping & design: excellent
    • On-boarding & go-live: excellent
    • Commercials & contracting: excellent
  • Agreed with the following about Pulsant:
    • A good understanding of their organisation, which helps improve the service provided to them
    • Formed a strong account team for their organization and always delivers a consistent experience
    • The capabilities and skills to support service & IT operations
    • A clear, reliable (IT) transformation process
    • An easy team to work with, as well as, purchase from

Pulsant Customer Review

What impact has Pulsant had on your organisation?

Pulsant has been critical in the setup and hosting of our Cloud infrastructure for this complex and secure project materials.

Please describe your experience with the Pulsant representatives who deliver your service?

Efficient, responsive, and have supported us with some creative methodologies and technology to support our project.

Pulsant Customer Research

Pulsant Customer Benefits

Which of the following benefits have you realised since partnering with Pulsant?

They have helped reduce or remove constraints of my (previous) IT
48%
They have helped my organisation grow and achieve its business goals
44%
They have become part of my IT team
36%
They have become an extension of my organsiation
32%
They have helped transform my organisation's IT
32%
They have helped increase the benefits we get from Cloud IT
8%

Pulsant Customer Research

Pulsant Customers Agree:

Which of the following statements apply to your experience of Pulsant?

They have the capabilities and skills to support my service & IT operations
81%
They are easy to deal with, and buy from
78%
They have formed a strong account team for me and I have a consistent experience
56%

Pulsant Limited Case Study

Elecosoft

Introduction

This case study of Elecosoft is based on an April 2019 survey of Pulsant Limited customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pulsant Limited:

  • Experienced the following challenges, which lead them to engage with Pulsant:
    • Budget constraints
    • Growth / demand from the business
    • Transformation or pro-active change
    • Ageing or end of life service update
    • Strategic outsourcing decisions

Use Case

The key features and functionalities of Pulsant Limited that the surveyed company uses:

  • Characterised their approach to IT sourcing as a combination of insourced with significant components outsourced.
  • Has a mixed (hybrid) cloud IT environment
  • Pulsant services being leveraged:
    • Managed Services
    • Cloud
    • Security & DDoS protection

Results

The surveyed company achieved the following results with Pulsant Limited:

  • Finds working with an IT service partner, like Pulsant, to be critically important.
  • Rated these aspects of Pulsant, compared to competitive suppliers in the following way:
    • Sales engagement: excellent
    • Service scoping & design: excellent
    • On-boarding & go-live: excellent
    • Commercials & contracting: excellent
  • Agreed with the following about Pulsant:
    • A good understanding of their organisation, which helps improve the service provided to them
    • A clear transformation plan to implement their service(s)
    • The capabilities and skills to support service & IT operations
    • An easy team to work with, as well as, purchase from


More to Explore



About Pulsant Limited

Pulsant Limited provides colocation, cloud, managed hosting, managed networks, and managed application services for customers ranging from SMEs through to large private and public sector organizations in the United Kingdom and internationally.

Pulsant Limited Website   Pulsant Website