Progress Research Chart: A majority of Global 500 organizations see over 50% improvement in customer satisfaction, scalability and operational efficiency.

About This Data

This data was sourced directly from verified users of Progress by TechValidate.

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Respondent Details

Statements from the following verified business professionals were used to create this chart:

	Company Size	Industry	Response
Marketing Executive	Non-profit	Non-profit	Productivity of IT Staff: 0-10% Productivity of Marketing staff: 10-25% Speed of launching web initiatives: 10-25% Website performance and scalability: 25-50% Website appearance: 50% or more Sophistication of website functionality: 10-25% Ability to collect cross-channel data and recommendations: 0-10% Ability to personalize and optimize content independently: 25-50% Ability to get real-time analysis and recommendations: 10-25% Improved customer satisifaction due to enhanced experiences: 10-25% Ability to increase conversions and revenue: 0-10% Improved productivity due to automation of manual processes: 0-10%
IT Executive	Small Business	Healthcare	Productivity of IT Staff: 0-10% Productivity of Marketing staff: 10-25% Speed of launching web initiatives: 0-10% Website performance and scalability: 25-50% Website appearance: 25-50% Sophistication of website functionality: 0-10% Ability to collect cross-channel data and recommendations: 25-50% Ability to personalize and optimize content independently: 25-50% Ability to get real-time analysis and recommendations: 10-25% Improved customer satisifaction due to enhanced experiences: 25-50% Ability to increase conversions and revenue: 0-10% Improved productivity due to automation of manual processes: 10-25%
Other	Small Business	Real Estate	Productivity of IT Staff: 25-50% Productivity of Marketing staff: 25-50% Website performance and scalability: 50% or more Website appearance: 50% or more Sophistication of website functionality: 25-50% Ability to collect cross-channel data and recommendations: 10-25% Ability to personalize and optimize content independently: 50% or more Ability to get real-time analysis and recommendations: 25-50% Improved customer satisifaction due to enhanced experiences: 50% or more Ability to increase conversions and revenue: 25-50% Improved productivity due to automation of manual processes: 50% or more
Web Developer	Medium Enterprise	Insurance	Productivity of IT Staff: 50% or more Productivity of Marketing staff: 10-25% Speed of launching web initiatives: 0-10% Website performance and scalability: 10-25% Website appearance: 0-10% Sophistication of website functionality: 10-25% Ability to collect cross-channel data and recommendations: 0-10% Ability to personalize and optimize content independently: 10-25% Ability to get real-time analysis and recommendations: 10-25% Improved customer satisifaction due to enhanced experiences: 0-10% Ability to increase conversions and revenue: 0-10% Improved productivity due to automation of manual processes: 0-10%
Analyst/Consultant	Global 500	Industrial Manufacturing	Productivity of IT Staff: 50% or more Productivity of Marketing staff: 50% or more Speed of launching web initiatives: 25-50% Website performance and scalability: 50% or more Website appearance: 25-50% Sophistication of website functionality: 50% or more Ability to collect cross-channel data and recommendations: 50% or more Ability to personalize and optimize content independently: 25-50% Ability to get real-time analysis and recommendations: 10-25% Improved customer satisifaction due to enhanced experiences: 50% or more Ability to increase conversions and revenue: 25-50% Improved productivity due to automation of manual processes: 50% or more
Marketing Executive	Medium Enterprise	Industrial Manufacturing	Productivity of IT Staff: 0-10% Productivity of Marketing staff: 0-10% Speed of launching web initiatives: 0-10% Website performance and scalability: 0-10% Website appearance: 0-10% Sophistication of website functionality: 0-10% Ability to collect cross-channel data and recommendations: 0-10% Ability to personalize and optimize content independently: 0-10% Ability to get real-time analysis and recommendations: 0-10% Improved customer satisifaction due to enhanced experiences: 0-10% Ability to increase conversions and revenue: 0-10% Improved productivity due to automation of manual processes: 0-10%
Other	Non-profit	Non-profit	Productivity of IT Staff: 0-10% Productivity of Marketing staff: 0-10% Speed of launching web initiatives: 10-25% Website performance and scalability: 10-25% Website appearance: 10-25% Sophistication of website functionality: 10-25% Ability to collect cross-channel data and recommendations: 0-10% Ability to personalize and optimize content independently: 25-50% Ability to get real-time analysis and recommendations: 0-10% Improved customer satisifaction due to enhanced experiences: 25-50% Ability to increase conversions and revenue: 0-10% Improved productivity due to automation of manual processes: 25-50%
Web Developer	Federal	Government	Productivity of IT Staff: 50% or more Productivity of Marketing staff: 0-10% Speed of launching web initiatives: 50% or more Website performance and scalability: 25-50% Website appearance: 50% or more Sophistication of website functionality: 25-50% Ability to collect cross-channel data and recommendations: 0-10% Ability to personalize and optimize content independently: 50% or more Ability to get real-time analysis and recommendations: 0-10% Improved customer satisifaction due to enhanced experiences: 25-50% Ability to increase conversions and revenue: 0-10% Improved productivity due to automation of manual processes: 50% or more
Web Developer	State & Local	Government	Productivity of IT Staff: 10-25% Productivity of Marketing staff: 10-25% Speed of launching web initiatives: 0-10% Website performance and scalability: 0-10% Website appearance: 50% or more Sophistication of website functionality: 25-50% Ability to collect cross-channel data and recommendations: 0-10% Ability to personalize and optimize content independently: 25-50% Ability to get real-time analysis and recommendations: 0-10% Improved customer satisifaction due to enhanced experiences: 10-25% Ability to increase conversions and revenue: 0-10% Improved productivity due to automation of manual processes: 0-10%
Marketing Executive	Large Enterprise	Energy & Utilities	Productivity of Marketing staff: 25-50% Speed of launching web initiatives: 25-50% Website performance and scalability: 25-50% Website appearance: 25-50% Ability to collect cross-channel data and recommendations: 50% or more Ability to personalize and optimize content independently: 25-50% Improved productivity due to automation of manual processes: 25-50%

Website performance and scalability
Improved customer satisifaction due to enhanced experiences
Improved productivity due to automation of manual processes

TechValidate Research on Progress

A majority of Global 500 organizations see over 50% improvement in customer satisfaction, scalability and operational efficiency.

About This Data