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TechValidate Research on Progress Services

These pages present data that TechValidate has sourced via direct research with verified customers and users of Progress Services. TechValidate stands behind the authenticity of all published data. Learn more »



177 Customers Surveyed

1,282 Data Points Collected

49 Published TechFacts

10 Published Charts

17 Published Case Studies



Selected Research Highlights


Case Study: Global 500 Professional Services Company

Introduction

This case study of a Global 500 professional services company is based on a November 2014 survey of Progress customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Without Progress, a major program for a world wide business would not have been able to complete the project on time and within budget.”

“All of the current engagements went above and beyond expectation; all the way from Account Management, to resources, to PM, and up to Executive Management.”

Challenges

  • Addressed the following challenges with Progress:
    • Poor system performance
    • Emergency
    • A lack of internal bandwidth
    • A time sensitive project
    • A lack of knowledge/solution in critical areas
    • Highy critical projects

Use Case

  • Uses the following Progress products or services:
    • Managed DBA
    • Pro2SQL
    • Ad-hoc OpenEdge services, tuning, or consulting
    • Progress software products, Development activiteis
  • Chose Progress over other OpenEdge services vendors for the following reasons:
    • Progress’ reputation
    • A previous experience with Progress
    • Existing OpenEdge experience and knowledge
    • A referral
    • Availability

Results

  • Describes the knowledge and experience of their Progress consultants as off the charts amazing.
  • Says Progress’ products and services provide amazing value.
  • Realized a very strong return on investment regarding their Progress engagement.
  • Improved the efficiency of their team by greater than 75% with Progress products and on-going services.
  • Are extremely satisfied with Progress’ products and on-going services.

Progress MDBA Provides Amazing Value

Joe Piper says Progress Services’ MDBA products and services provide amazing value.

Progress OpenEdge Customer Research

OpenEdge Customers Saw Improved Skills Applied by Staff in 6 Months or Less

How quickly were you able to notice improved skills applied by your staff after completing an OpenEdge Training course?

1-3 months: 78%
3-6 months: 22%

Progress OpenEdge Customer Statistic

Customized Training Increases Productivity

96% of organizations agreed with the following statement:

“After participating in an OpenEdge Education course, I am more proficient at using Progress products and have therefore become more proficient in my role.”

Progress OpenEdge Customer Research

What prompted you to purchase OpenEdge training for your staff?

Increase knowledge of OpenEdge technology
76%
Increase skill set for an upcoming critical project
48%
Investment in continuing education of staff as employee benefits
44%

Case Study: Medium Enterprise Industrial Manufacturing Company

Introduction

This case study of a medium enterprise industrial manufacturing company is based on a November 2014 survey of Progress customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Progress’ expertise has allowed us to scale our custom Progress-based MRP system beyond what it was initially intended for. In addition, through their skilled analysis of our infrastructure and Progress setup, they have provided us peace of mind, knowing that we are well prepared for a disaster.”

“Progress was key in helping us upgrade from Progress 9 to Progress 10. We use a completely customized version of Syteline and needed to move the database platform to the next level to improve scalability and performance. We would not have been able to do that, with zero downtime, without Progress’ help.”

Challenges

  • Addressed the following challenges with Progress:
    • Needed mentoring
    • System evaluation (Completely customized version of Syteline)

Use Case

  • Uses the following Progress product or service:
    • Ad-hoc OpenEdge services, tuning, or consulting
  • Chose Progress over other OpenEdge services vendors for the following reasons:
    • Progress’ reputation
    • A previous experience with Progress
    • A close partnership/alignment with Progress Software

Results

  • Describes the knowledge and experience of their Progress consultants as really great.
  • Says Progress’ products and services provide great value.
  • Realized a very strong return on investment regarding their Progress engagement.
  • Very Satisfied with Progress’ products and on-going services.


More to Explore



About Progress Services

Progress Services is a global software company that simplifies the development, deployment, and management of business applications on-premises or on any Cloud, on any platform, and on any device with minimal IT complexity and low total cost of ownership.

Progress Services Website   Progress Website