TechValidate Research on Prevalent


Prevalent Case Study

Medium Enterprise Legal Company

Introduction

This case study of a medium enterprise legal company is based on a June 2020 survey of Prevalent customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Prevalent’s Legal Vendor Network (LVN) has enabled me to perform repeatable vendor risk assessments.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Prevalent:

  • Time on average devoted to sending assessments, finding and interacting with contacts, and verifying that questions were adequately answered:
    • Prior to using Prevalent: more than 8 hours per vendor
  • Reasons they were not able to complete more assessments prior to utilizing Prevalent:
    • A lack of staffing
  • Turnaround time from assessment submission to receiving an adequately completed assessment:
    • Prior to using Prevalent: More than 20 days per assessment

Use Case

The key features and functionalities of Prevalent that the surveyed company uses:

  • Vendors evaluated before ultimately choosing Prevalent:
    • CyberGRX

Results

The surveyed company achieved the following results with Prevalent:

  • Time on average devoted to sending assessments, finding and interacting with contacts, and verifying that questions were adequately answered:
    • Since using Prevalent: 4-5 hours per vendor
  • Turnaround time from assessment submission to receiving an adequately completed assessment:
    • Since using Prevalent: 6-10 days per assessment
  • Able to complete 11-20 assessments per year since they began utilizing Prevalent for managed collection and analysis services.
  • Now that they are utilizing Prevalent:
    • They require fewer resources dedicated to collecting and analyzing questionnaires and vendor-submitted evidence
    • Confirmed that with the same resources, they are now able to spend time mitigating risks as opposed to validating information. They are focused on the right things
  • Prevalent capabilities in terms of how differentiated they are compared to the competition:
    • Vendor Onboarding: highly differentiated
    • Vendor Assessment & Evidence Collection: highly differentiated
    • Vendor Evidence Review & Analysis: highly differentiated
    • Vendor Remediation & Recommendations: differentiated
    • Program & Actionable Reporting: differentiated
  • They are looking to grow the number of vendors they assess in the next year by We are not planning to grow the number of vendors we are assessing in the next year.




About This Data

This data was sourced directly from verified users of Prevalent by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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