Prevalent Wright Express Corporation

Prevalent Case Study

Wright Express Corporation

This case study of Wright Express Corporation is based on a June 2020 survey of Prevalent customers by TechValidate, a 3rd-party research service.

“Prevalent made things a lot easier to manage. Taking over the program they had in place quickly boosted organization and productivity.”

The business challenges that led the profiled company to evaluate and ultimately select Prevalent:

Time on average devoted to sending assessments, finding and interacting with contacts, and verifying that questions were adequately answered:
- Prior to using Prevalent: 2-3 hours per vendor
Reasons they were not able to complete more assessments prior to utilizing Prevalent:
- Not enough time
Turnaround time from assessment submission to receiving an adequately completed assessment:
- Prior to using Prevalent: 11-20 days per assessment

The key features and functionalities of Prevalent that the surveyed company uses:

Prior to utilizing Prevalent, they were able to complete 21-50 assessments per year.
Able to complete 50 or more assessments per year since they began utilizing Prevalent for managed collection and analysis services.

The surveyed company achieved the following results with Prevalent:

Time on average devoted to sending assessments, finding and interacting with contacts, and verifying that questions were adequately answered:
- Since using Prevalent: 1 hour or less per vendor
Turnaround time from assessment submission to receiving an adequately completed assessment:
- Since using Prevalent: 6-10 days per assessment
Now that they are utilizing Prevalent:
- They have been able to redirect resources previously dedicated to collecting and analyzing vendor-submitted questionnaires and evidence to other activities
Prevalent capabilities in terms of how differentiated they are compared to the competition:
- Vendor Onboarding: very differentiated
- Vendor Assessment & Evidence Collection: differentiated
- Vendor Evidence Review & Analysis: very differentiated
- Vendor Remediation & Recommendations: differentiated
- Program & Actionable Reporting: differentiated
They are looking to grow the number of vendors they assess in the next year by 11-25%.