Pragmatic Institute TechFacts : Page 5

Pragmatic Institute Customer Satisfaction

100% of surveyed Automotive & Transport organizations are likely to recommend Pragmatic Institute training to others

100%

Pragmatic Institute Customer Statistic

67% of surveyed Automotive & Transport organizations have been able to gain a better understanding of product roles within their organization by taking courses through Pragmatic Institute.

67%

Pragmatic Institute Customer Statistic

49% of surveyed organizations took training courses with Pragmatic Institute to gain clarity in roles and responsibilities.

49%

Pragmatic Institute Customer Statistic

70% of surveyed Automotive & Transport organizations took training courses with Pragmatic Institute to increase strategic focus.

70%

Pragmatic Institute Customer Statistic

90% of surveyed Automotive & Transport organizations’ employees have taken Pragmatic Institute Foundations courses

90%

Pragmatic Institute Customer Statistic

70% of surveyed Automotive & Transport organizations took training courses with Pragmatic Marketing to increase strategic focus.

70%

Pragmatic Institute Customer Statistic

77% of surveyed Healthcare organizations have been able to gain a better understanding of product roles within their organization by taking courses from Pragmatic Institute

77%

Pragmatic Institute Customer Statistic

77% of surveyed organizations have gained a better understanding of product roles within their organization by taking courses from Pragmatic Institute

77%

Pragmatic Institute Customer Statistic

40% of surveyed organizations had their entire product management team attend the Pragmatic Marketing training.

40%

Pragmatic Institute Customer Statistic

40% of surveyed organizations had their entire product management team attend the Pragmatic Marketing training.

40%

Pragmatic Institute Customer Statistic

44% of surveyed Large Enterprise organizations experienced delays in product launches which caused them to seek advanced training from Pragmatic Institute

44%

Pragmatic Institute Customer Statistic

78% of surveyed Medium Enterprise Financial Services organizations took training courses with Pragmatic Marketing to increase strategic focus.

78%

Pragmatic Institute Customer Statistic

67% of surveyed Fortune 500 organizations took training courses with Pragmatic Marketing to gain clarity in roles and responsibilities.

67%

Pragmatic Institute Customer Statistic

67% of surveyed Agriculture organizations took training courses with Pragmatic Marketing to gain clarity in roles and responsibilities.

67%

Pragmatic Institute Customer Statistic

100% of surveyed Agriculture organizations took training courses with Pragmatic Institute to increase strategic focus.

100%

Pragmatic Institute Customer Satisfaction Rating

A Product Owner at a Global 500 Healthcare company, would be very likely to recommend Pragmatic Institute for this reason:

Pragmatic Institute Customer Testimonial

We now have clear, unambiguous, business-case driven roadmaps. They are shared across the business and we have consistency in our direction and messaging. We retain flexibility and agility but our end goals don’t change unless we have a very clear and informed reason to do so.

— Director of Product, Medium Enterprise Health Care Company

Pragmatic Institute Customer Testimonial

Helping product managers to understand their jobs and encouraging to look first to their markets, as opposed to their internal teams.

— Ohad Arazi, General Manager, Cardiology, Imaging & Workflow Solutions, McKesson Technology

Pragmatic Institute Customer Testimonial

The training has allowed me to more effectively contribute to my organization with less inside-out thinking.

— Jennifer Rossum, Product Manager, Informa Global Services

Pragmatic institute Customer Testimonial

Data-driven decision making has allowed us to do a better job prioritizing and aligning R&D with building products our customers will buy.

— Vice President, Large Enterprise Computer Software Company

Pragmatic institute Customer Testimonial

My team understands their roles and processes to get their jobs done.

— Vice President , Large Enterprise Computer Software Company

Pragmatic institute Customer Testimonial

The conversation has changed from customer driven development to market driven development.

— Nick Hightree, Senior Product Manager, Fiserv, Inc.

Pragmatic institute Customer Testimonial

Has allowed me to contribute to the organization by focusing on the problems.

— Christian Korneli, Director of Product, NCR Corporation

Pragmatic institute Customer Testimonial

I have a greater focus on identifying true customer problems and defining new and existing product enhancements with higher market value.

— Jan King, Product Manager, Fiserv, Inc.

Pragmatic Institute Customer Testimonial

Pragmatic Institute helps us understand roles, ensure alignment, and figure out how to best work with technology.

— Mary Beth Parker, Product Manager, Equifax Inc.

Pragmatic Institute Customer Testimonial

“As a result of the training with Pragmatic Institute, we’ve been able to deliver products faster, with the features that the customer wants, ultimately delighting our customers.”

— Anders Fritz, Senior Product Manager, Thomson Reuters

Pragmatic Institute Customer Testimonial

We now measure all decisions by metrics. We gather a lot of VOC (voice of the customer) prior to building anything.

— A.J. Swope, S.V.P., Primary Residential Mortgage, Inc.

Pragmatic Institute Customer Testimonial

There have been small increments across a number of areas, but it has been great to see the main benefits from the course flowing through our business.

— Sam Kuhner, Head of Commercial Strategy, Informa

Pragmatic Institute Customer Testimonial

The biggest thing Pragmatic Institute does is help you to make the mind shift that is necessary to be market focused and driven.

— Product Manager, Medium Enterprise Health Care Company

Pragmatic Institute Customer Fact

Wolters Kluwer has realized a 50-74% improvement in reduced time to market since taking Pragmatic Institute training.

TechValidate Research on Pragmatic Institute

260 TechFacts – Page 5 of 9