TechValidate Research on Pluralsight

Pluralsight Case Study

Customer Gauge uses Pluralsight to upskill employees into modern tech roles


This case study of CustomerGauge is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“I will quote one of my tech developers… “Pluralsight is my new Netflix!” The team is filling in knowledge and skills gap, learning the way they love to learn, and having fun doing it"


Top reasons Customer Gauge implemented Pluralsight:

  • To upskill employees into modern tech roles
  • To drive more innovation
  • To engage and retain your tech workforce

Use Case

Customer Gauge implemented skills development, prior to using Pluralsight through:

  • Conferences
  • Books / e-books
    The top priorities for Customer Gauge’s technology organization are:
  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software
  • Greater agility—aligning people, process and technology to break down barriers and move faster


Customer Gauge realized a return on their investment within 6 months after implementing Pluralsight. They achieved the following results with Pluralsight:

  • Better align the right people to the right projects
  • Develop team skills to deliver on key products/projects
  • Align skill development to deliver on key technology org initiatives
    Value of the following aspects of Pluralsight:
  • quality of video courses: extremely valuable
  • expertise of presenters: extremely valuable
  • skill assessments: extremely valuable
  • skills analytics: extremely valuable
  • personalized learning: extremely valuable
  • ease of use: extremely valuable
  • overall platform: extremely valuable

About This Data

This data was sourced directly from verified users of Pluralsight by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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