TechValidate Research on Pluralsight

16 Case Studies


Pluralsight Case Study

Medium Enterprise Healthcare Company

Introduction

This case study of a medium enterprise healthcare company is based on a March 2021 survey of Pluralsight customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

Pluralsight has a large variety of up-to-date trainings available. So it is useful to ALL my team members, no matter their role.

Challenges

Top challenges in delivering products to their customers:

  • Giving technologists dedicated time to focus
  • Misalignment of technology and business priorities
  • Technical debt

Top challenges in people-driven change (e.g. culture change) with their technology teams:

  • Embedding the change into processes

Top challenges in driving a technology-driven change (e.g. change in tech stack) with their technology teams:

  • Making decisions around what needs to change
  • Lack of capability to use the technology required for the change

Top challenges in improving team effectiveness:

  • Closing skills gaps
  • Last-minute changes in prioritization
  • Lack of autonomy
  • Not being involved in the decision-making process

Adapting

Level of worry around the following as it pertains to having to adapt as a result of changing their tech strategy:

  • Their organization’s objectives and goals: not worried
  • The tasks their technologists must perform: not worried
  • The skills teams and individuals need: somewhat worried
  • How different teams work together and collaborate: worried
  • Their team’s tech stack: somewhat worried
  • The tools they provide their teams: somewhat worried
  • Organizational structure: not worried
  • Recruiting and hiring the right people for the job: worried

Feedback

The hallmarks of an effective technology team:

  • Established communication norms
  • Autonomy for the team to solve problems the way they team determine
  • Opportunity for growth and learning

Why they may choose to develop the technical skills of their teams:

  • To consistently deliver value to their customers
  • To enable their teams to solve complex problems
  • Achieving tech objectives tied to business goals

Why they may choose to get visibility into their team’s engineering workflow:

  • Enable their teams to solve complex problems
  • Effort to be proactive vs. reactive to changing technology landscape
  • To use in retrospectives and sprint planning

Pluralsight Case Study

Houlihan Lokey Howard Zurin

Introduction

This case study of HOULIHAN LOKEY HOWARD ZURIN is based on a March 2021 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

Pluralsight is a great tool and offers helpful training that me and my team can use to get up to speed in new technologies that we want to implement in house.

Challenges

  • Top challenges in delivering products to their customers:
    • Giving technologists dedicated time to focus
    • Balancing quality with speed
    • Technical debt
  • Top challenges in people-driven change (e.g. culture change) with their technology teams:
    • Making decisions around what needs to change
    • Helping their team develop the capabilities needed to change
    • Reinforcing the right behaviors on their teams
    • Tracking progress towards intended outcomes
  • Top challenges in driving a technology-driven change (e.g. change in tech stack) with their technology teams:
    • Helping their team develop the capabilities needed to change
    • Embedding the change into processes
    • Lack of capability to use the technology required for the change
  • Top challenges in improving team effectiveness:
    • Identifying team blocker
    • Breaking down knowledge silos
    • Closing skills gaps

Use Case

  • Level of worry around the following as it pertains to having to adapt as a result of changing their tech strategy:
    • Their organization’s objectives and goals: not worried
    • The tasks their technologists must perform: very worried
    • The skills teams and individuals need: very worried
    • How different teams work together and collaborate: worried
    • Their team’s tech stack: worried
    • The tools they provide their teams: not worried
    • Organizational structure: not worried
    • Recruiting and hiring the right people for the job: not worried

Results

  • The hallmarks of an effective technology team:
    • Autonomy for the team to solve problems the way they team determine
    • Opportunity for growth and learning
    • Team consensus on tech stack
  • Why they may choose to develop the technical skills of their teams:
    • To consistently deliver value to their customers
    • To develop and retain high-performing teams
    • In an effort to be proactive vs. reactive to changing technology landscape
  • Why they may choose to get visibility into their team’s engineering workflow:
    • Consistently deliver value to their customers
    • Develop and retain high-performing teams
    • Enable their teams to solve complex problems

Pluralsight Case Study

4 Wall Entertainment

Introduction

This case study of 4Wall Entertainment is based on a March 2021 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

Challenges

  • Top challenges in delivering products to their customers:
    • Understanding how different teams create customer value
    • Getting teams to work together effectively
    • Technical debt
  • Top challenges in people-driven change (e.g. culture change) with their technology teams:
    • Helping their team develop the capabilities needed to change
    • Embedding the change into processes
    • Reinforcing the right behaviors on their teams
    • How to keep employees engaged and motivated throughout the change
  • Top challenges in driving a technology-driven change (e.g. change in tech stack) with their technology teams:
    • Communicating why the change needs to happen
    • Embedding the change into processes
    • Tracking progress towards intended outcomes
    • Helping teams understand the “why” and how their work contributes
  • Top challenges in improving team effectiveness:
    • Closing skills gaps
    • Improving team collaboration
    • Last minute changes in prioritization

Use Case

Level of worry around the following as it pertains to having to adapt as a result of changing their tech strategy:

  • Their organization’s objectives and goals: not worried
  • The tasks their technologists must perform: not worried
  • The skills teams and individuals need: somewhat worried
  • How different teams work together and collaborate: somewhat worried
  • Their team’s tech stack: somewhat worried
  • The tools they provide their teams: not worried
  • Organizational structure: not worried
  • Recruiting and hiring the right people for the job: somewhat worried

Results

  • The hallmarks of an effective technology team:
    • Established communication norms
    • Autonomy for the team to solve problems the way they team determine
    • Frequent knowledge sharing
    • Opportunity for growth and learning
    • Ability to adapt to new tools and processes
    • Team champions who coach and mentor other team members
  • Why they may choose to develop the technical skills of their teams:
    • To improve their team’s/organization’s ability to adapt new tools efficiently
    • To develop and retain high-performing teams
    • To enable their teams to solve complex problems
    • In an effort to be proactive vs. reactive to changing technology landscape
    • Preparation for certification exams
  • Why they may choose to get visibility into their team’s engineering workflow:
    • Consistently deliver value to their customers
    • Develop and retain high-performing teams
    • Enable their teams to solve complex problems
    • Know in advance if your teams are on-track to hit objectives
    • Identify patterns in their team’s workflow
    • Effort to be proactive vs. reactive to changing technology landscape
    • Achieving tech objectives tied to business goals

Pluralsight Flow Case Study

Enovate

Introduction

This case study of Enovate is based on a January 2021 survey of Pluralsight Flow customers by TechValidate, a 3rd-party research service.

“Pluralsight Flow is the leading tool for improving engineering effectiveness.”

“It’s been the driving force behind a new culture of celebrating and encouraging productivity within the team and ensuring each and every team member feels like they a contributing to something greater than just their own tasks and projects.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pluralsight Flow:

  • Rated their agile and continuous improvement efforts as average prior to using Pluralsight Flow.
  • Top reasons for implementing Pluralsight Flow:
    • To improve team development patterns
    • To enable managers to lead effectively
    • To quantify the success of technology initiatives
    • To provide better collaboration and visibility with a distributed workforce

Use Case

Top priorities for their technology organization:

  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

The surveyed company achieved the following results with Pluralsight Flow:

  • What Pluralsight Flow has enabled:
    • Enable individual engineers to do their best work
    • Increase flow efficiency
    • Lead teams objectively and inclusively
    • Promote development healthy patterns
  • Found Pluralsight Flow to be highly valuable to their team’s ability to deliver with the shift to remote work in this difficult year.
  • Realized value within 0-3 months after implementing Pluralsight Flow.
  • Rated the following aspects of Pluralsight Flow as best in class:
    • Overall platform
    • Ease of use
    • Metrics Data visualizations
    • Data visualizations
    • Integrations
    • Configurability
    • Actionable insights
  • Improved the following using Pluralsight Flow:
    • Feature lead time
    • Team health
    • Workflow efficiency
    • Innovation

Pluralsight Case Study

Global 500 Insurance Company uses Pluralsight to index tech skills

Introduction

This case study of a Global 500 insurance company is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Pluralsight allowed us to begin understanding and indexing where we are on the tech skills we need and upskilling to deliver on our strategic priorities”

Challenges

Top reasons for implementing Pluralsight:

  • To upskill employees into modern tech roles
  • To index the technology skills in your organization
  • To engage and retain your tech workforce
  • To keep up with the latest technologies

Use Case

How they implemented skills development, prior to using Pluralsight:

  • In-person classroom/instructor-led training
  • Internal experts
  • Conferences
  • Other online learning platforms
    Top priorities for their technology organization:
  • Security—eliminating security threats and designing secure products
  • Big data & analytics—turning large data sets into actionable insights
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

The surveyed company realized a return on their investment within 6 months after implementing Pluralsight. Pluralsight has enabled them to do:

  • Improve employee engagement and retention
  • Save time/money by replacing in-person training
  • Develop team skills to deliver on key products/projects
  • Align skill development to deliver on key technology org initiatives
    Value of the following aspects of Pluralsight:
  • quality of video courses: valuable
  • expertise of presenters: extremely valuable
  • skill assessments: extremely valuable
  • skills analytics: extremely valuable
  • personalized learning: extremely valuable
  • ease of use: extremely valuable
  • overall platform: valuable

Pluralsight Case Study

IMC Companies use Pluralsight to improve team efficiency

Introduction

This case study of IMC Companies, LLC. is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“At home or the office Pluralsight allows employees to fit valuable training into their busy schedules. "

Challenges

The top reasons for implementing Pluralsight:

  • To improve team efficiency and effectiveness
  • To upskill employees into modern tech roles

Use Case

How IMC Companies implemented skills development, prior to using Pluralsight:

  • In-person classroom/instructor-led training
  • Other online learning platforms
    Top priorities for their technology organization:
  • Security—eliminating security threats and designing secure products
  • Big data & analytics—turning large data sets into actionable insights
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software

Results

What Pluralsight has enabled them to do:

  • Save time/money by replacing in-person training
  • Develop team skills to deliver on key products/projects
    Value of the following aspects of Pluralsight:
  • quality of video courses: extremely valuable
  • expertise of presenters: extremely valuable
  • skill assessments: extremely valuable
  • skills analytics: extremely valuable
  • personalized learning: extremely valuable
  • ease of use: extremely valuable
  • overall platform: extremely valuable

Pluralsight Case Study

WSECU uses Pluralsight to upskill its IT Department

Introduction

This case study of WSECU is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“We started out only using Pluralsight for our development teams. As a result of evangelizing the platform internally, our entire IT department now uses Pluralsight, and I have other departments reaching out to get licenses for their staff. It has really been a great value for the training we need.”

Challenges

The top reasons WSECU implemented Pluralsight:

  • To improve team efficiency and effectiveness
  • To upskill employees into modern tech roles

Use Case

How WSECU implemented skills development, prior to using Pluralsight:

  • In-person classroom/instructor-led training
  • Conferences
    The top priorities for their technology organization are:
  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

WSECU realized a return on their investment within 12 months after implementing Pluralsight. They achieved the following results with Pluralsight:

  • Save time/money by replacing in-person training
  • Develop team skills to deliver on key products/projects
  • Onboard teams more efficiently and effectively
    Value of the following aspects of Pluralsight:
  • quality of video courses: extremely valuable
  • expertise of presenters: extremely valuable
  • skill assessments: valuable
  • skills analytics: valuable
  • personalized learning: valuable
  • ease of use: extremely valuable
  • overall platform: extremely valuable

Pluralsight Case Study

Western Governors University’s Students and Instructors stay ahead with Pluralsight

Introduction

This case study of Western Governors University is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“Our instructors use Pluralsight to stay current in their field and prepare for fielding questions from students in the area. Our students’ completion rates have improved dramatically since we integrated Pluralsight into our offerings.”

Challenges

Top reasons for implementing Pluralsight:

  • To upskill employees into modern tech roles
  • Provide access to quality learning resources for our students

Use Case

How WGU implemented skills development, prior to using Pluralsight:

  • Internal experts
  • Books / e-books
  • Other online learning platforms
    Top priorities for their technology organization:
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

WGU realized a return on their investment within 12 months after implementing Pluralsight. Pluralsight has enabled students and faculty to deepen existing expertise to stay current.

Value of the following aspects of Pluralsight:

  • quality of video courses: valuable
  • expertise of presenters: extremely valuable
  • skill assessments: valuable
  • skills analytics: extremely valuable
  • personalized learning: extremely valuable
  • ease of use: extremely valuable
  • overall platform: extremely valuable

Pluralsight Case Study

Swinburne University Of Technology uses Pluralsight to build careers and improve skills

Introduction

This case study of Swinburne University of Technology is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“Pluralsight has allowed me and my team to embed a learning culture within our department. It also provides an easy way to build career paths for junior team members that want to improve their skills.”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Pluralsight:

  • To improve team efficiency and effectiveness
  • To upskill employees into modern tech roles
  • To drive more innovation
  • To engage and retain your tech workforce
  • To keep up with the latest technologies

Use Case

How Swinburne University Of Technology implemented skills development, prior to using Pluralsight:

  • YouTube or other free resources
    Top priorities for their technology organization:
  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

Swinburne University Of Technology realized a return on their investment within 6 months after implementing Pluralsight.

  • What Pluralsight has enabled them to do:
    • Save time/money by replacing in-person training
    • Develop team skills to deliver on key products/projects
    • Enable teams to deepen existing expertise to stay current
    • Align skill development to deliver on key technology org initiatives
  • Value of the following aspects of Pluralsight:
    • quality of video courses: valuable
    • expertise of presenters: extremely valuable
    • skill assessments: extremely valuable
    • skills analytics: extremely valuable
    • personalized learning: valuable
    • ease of use: valuable
    • overall platform: valuable

Pluralsight Case Study

Customer Gauge uses Pluralsight to upskill employees into modern tech roles

Introduction

This case study of CustomerGauge is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“I will quote one of my tech developers… “Pluralsight is my new Netflix!” The team is filling in knowledge and skills gap, learning the way they love to learn, and having fun doing it"

Challenges

Top reasons Customer Gauge implemented Pluralsight:

  • To upskill employees into modern tech roles
  • To drive more innovation
  • To engage and retain your tech workforce

Use Case

Customer Gauge implemented skills development, prior to using Pluralsight through:

  • Conferences
  • Books / e-books
    The top priorities for Customer Gauge’s technology organization are:
  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

Customer Gauge realized a return on their investment within 6 months after implementing Pluralsight. They achieved the following results with Pluralsight:

  • Better align the right people to the right projects
  • Develop team skills to deliver on key products/projects
  • Align skill development to deliver on key technology org initiatives
    Value of the following aspects of Pluralsight:
  • quality of video courses: extremely valuable
  • expertise of presenters: extremely valuable
  • skill assessments: extremely valuable
  • skills analytics: extremely valuable
  • personalized learning: extremely valuable
  • ease of use: extremely valuable
  • overall platform: extremely valuable

Pluralsight Case Study

River Rock Casino uses Pluralsight for Onboarding

Introduction

This case study of RIVER ROCK CASINO is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“Pluralsight is the leading platform for upskilling technology teams to deliver on our objectives.”

“Pluralsight has taken 50% of the onboarding responsibility off myself as the manager”

Challenges

Top reasons for implementing Pluralsight:

  • To improve team efficiency and effectiveness
  • To upskill employees into modern tech roles
  • To engage and retain your tech workforce

Use Case

How River Rock Casino implemented skills development, prior to using Pluralsight:

  • In-person classroom/instructor-led training
  • Conferences
  • YouTube or other free resources
    Top priorities for their technology organization:
  • Security—eliminating security threats and designing secure products
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software

Results

River Rock Casino realized a return on their investment within 12 months of implementing Pluralsight. Pluralsight has enabled River Rock Casino to:
  • Save time/money by replacing in-person training
  • Develop team skills to deliver on key products/projects
  • Onboard teams more efficiently and effectively

Pluralsight Case Study

Icon Media Direct uses Pluralsight to keep up with the Cloud

Introduction

This case study of Icon Media Direct is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“We are a long-time Pluralsight customer.
Our development team uses Pluralsight to stay current in software development trends and cloud services. It is our go-to resource for learning and understanding new technologies.”

Challenges

The business challenges that led Icon Media Direct to evaluate and ultimately select Pluralsight:

  • To upskill employees into modern tech roles
  • To index the technology skills in your organization

Use Case

How Icon Media Direct implemented skills development, prior to using Pluralsight:

  • In-person classroom/instructor-led training
  • Conferences
  • Books / e-books

Top priorities for their technology organization:

  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Big data & analytics—turning large data sets into actionable insights
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software

Results

Icon Media Direct realized a return on their investment within 0-3 months after implementing Pluralsight.
Pluralsight has enabled them to:
*
Develop team skills to deliver on key products/projects

  • Enable teams to deepen existing expertise to stay current
  • Value of the following aspects of Pluralsight:
    • quality of video courses: valuable
    • expertise of presenters: extremely valuable
    • ease of use: extremely valuable
    • overall platform: valuable

Pluralsight Case Study

Akima uses Pluralsight to skill up employees while saving time and money on in-person training

Introduction

This case study of Akima, LLC is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“Pluralsight is the leading platform for upskilling technology teams to deliver on our objectives.”

Challenges

The challenge that led Akima to evaluate and ultimately select Pluralsight was the need to index the technology skills in its organization.

Use Case

The top priorities for Akima’s technology organization are:

  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Security—eliminating security threats and designing secure products
  • Big data & analytics—turning large data sets into actionable insights
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

Pluralsight has enabled Akima to:

  • Save time and money by replacing in-person training
  • Enable teams to deepen existing expertise to stay current
  • Prepare for and maintain certifications including PMP

Akima realized a return on their investment within a year of implementing Pluralsight.

Pluralsight Case Study

With Pluralsight, Daimler AG aligns skill development to deliver on key initiatives

Introduction

This case study of Daimler AG is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“PluralSight has allowed my team to remain very agile. We can solve a business problem with the best technology for the job, not just the technology we know.”

Challenges

The business challenges that led Daimler AG to evaluate and ultimately select Pluralsight:

  • To improve team efficiency and effectiveness
  • To upskill employees into modern tech roles
  • To speed up the rate of product delivery

Use Case

The top priorities for Daimler AG’s technology organization are:

  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Big data & analytics—turning large data sets into actionable insights
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

Pluralsight has enabled Daimler AG to:

  • Develop team skills to deliver on key products/projects
  • Align skill development to deliver on key technology org initiatives

Daimler AG realized a return on their investment within 3 months of implementing Pluralsight.

Pluralsight Case Study

4 Wall Entertainment uses Pluralsight to upskill employees into modern tech roles

Introduction

This case study of 4Wall Entertainment is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“I use the fact that we offer full access to Pluralsight whenever we hire in the IT department and use this as an incentive. It shows we care about employee retention and have a passion for learning and upskilling our tech employees.”

Challenges

The business challenges that led 4 Wall Entertainment to evaluate and ultimately select Pluralsight:

  • To improve team efficiency and effectiveness
  • To upskill employees into modern tech roles
  • To drive more innovation
  • To engage and retain your tech workforce
  • To keep up with the latest technologies

Use Case

Top priorities for 4 Wall Entertainment’s technology organization:

  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Security—eliminating security threats and designing secure products
  • Modern infrastructure—creating, configuring, and orchestrating whole IT environments with software
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

With Pluralsight, 4 Wall Entertainment achieved the following results with Pluralsight:

  • Improved employee engagement and retention
  • Developed team skills to deliver on key products and projects
  • Enabled teams to deepen existing expertise to stay current
    *Onboarded teams more efficiently and effectively

4 Wall Entertainment realized a return on their investment within a year of implementing Pluralsight.

Pluralsight Case Study

Cloud Motion uses Pluralsight to engage and retain employees

Introduction

This case study of CloudMotion is based on a July 2020 survey of Pluralsight customers by TechValidate, a 3rd-party research service.

“Pluralsight is the leading platform for upskilling technology teams to deliver on our objectives.”

Challenges

The business challenges that led Cloud Motion to evaluate and ultimately select Pluralsight:

  • To improve team efficiency and effectiveness
  • To engage and retain our tech workforce

Use Case

The top priorities for Could Motion’s technology organization are:

  • Cloud strategy—leveraging the cloud to improve customer experiences and reduce costs
  • Greater agility—aligning people, process and technology to break down barriers and move faster

Results

With Pluralsight, Cloud Motion has achieved the following results:

  • Improved employee engagement and retention
  • Developed team skills to deliver on key products/projects
  • Enable teams to deepen existing expertise to stay current

Cloud Motion realized a return on their investment within 6 months of implementing Pluralsight.




More Research on Pluralsight