TechValidate Research on Pitney Bowes Software

These pages present data that TechValidate has sourced via direct research with verified customers and users of Pitney Bowes Software. TechValidate stands behind the authenticity of all published data. Learn more »



247 Customers Surveyed

1,784 Data Points Collected

32 Published TechFacts

3 Published Charts

10 Published Case Studies



Selected Research Highlights


Pitney Bowes Software and Data Marketplace Customer Fact

A large enterprise financial services company rates Pitney Bowes Software and Data Marketplace’s sample data superior compared to other data providers.

Pitney Bowes Software and Data Marketplace Case Study

Federal Government

Introduction

This case study of a federal government is based on a May 2019 survey of Pitney Bowes Software and Data Marketplace customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

The Software and Data Marketplace saves us money on every payroll run. And we run 700,000 individual payrolls, 850,000 HR and Retirement individuals."

“Keep doing what you are doing”

Challenges

The business challenges that led the profiled organization to evaluate and ultimately select Pitney Bowes Software and Data Marketplace:

  • Prior to PitneyBowes had challenges with:
    • Difficulty finding the right data for my company’s needs

Use Case

The key features and functionalities of Pitney Bowes Software and Data Marketplace that the surveyed organization uses:

  • Most valued features of Pitney Bowes Software and Data Marketplace:
    • Ability to search, discover, visualize and access all of the data in one place
    • Instant notifications when there are product updates or releases
    • Ability to purchase data online without having to go through a traditional sales process (back and forth phone calls/emails)
  • Uses Pitney Bowes Software and Data Marketplace data:
    • As a trusted source for market-leading, global data
    • For purchasing datasets
    • To easily download purchases as digital files
    • To receive product updates
  • Uses Pitney Bowes Software and Data Marketplace data weekly.
  • Rates Pitney Bowes Software and Data Marketplace compared to other data providers:
    • overall site experience: superior
    • global data products: superior
    • data quality/reliability: superior
    • purchase experience: best in class
    • data resources and content: best in class

Results

The surveyed organization achieved the following results with Pitney Bowes Software and Data Marketplace:

  • Since using Pitney Bowes Software and Data Marketplace has:
    • Ability to make better business decisions with access to high quality, reliable, and timely data
    • Saved time when downloading and sampling data – requests that used to take weeks I can now complete in a matter of minutes
    • Faster time to value because of access to plug and play data capabilities for geospatial and business applications
  • Saw value from using the Pitney Bowes Software and Data Marketplace immediately.

Pitney Bowes Software and Data Marketplace Case Study

Large Enterprise Financial Services Company Experiences Faster Time To Value with
Pitney Bowes Software and Data Marketplace

Introduction

This case study of a large enterprise financial services company is based on a May 2019 survey of Pitney Bowes Software and Data Marketplace customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“PitneyBowes software and data marketplace helped our company achieve our business goals.”

“Easy to search, access and test new data sources”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pitney Bowes Software and Data Marketplace:

  • Prior to PitneyBowes had challenges with:
    • A time-consuming and difficult process for vetting and contracting data suppliers
    • A time-consuming process for requesting data evaluations

Use Case

The key features and functionalities of Pitney Bowes Software and Data Marketplace that the surveyed company uses:

  • Most valued features of Pitney Bowes Software and Data Marketplace:
    • Easy to access and use market-leading data
    • Ability to purchase data online without having to go through a traditional sales process (back and forth phone calls/emails)
    • Instant access to free sample data
  • Uses Pitney Bowes Software and Data Marketplace data:
    • As a resource for exploring uses cases/application of data
    • To receive product updates
    • As a resource for free sample data for business projects
  • Uses Pitney Bowes Software and Data Marketplace data monthly.
  • Rates Pitney Bowes Software and Data Marketplace compared to other data providers:
    • overall site experience: superior
    • global data products: better
    • sample data: superior
    • data quality/reliability: superior
    • data visualization/layering tools: better
    • data resources and content: better

Results

The surveyed company achieved the following results with Pitney Bowes Software and Data Marketplace:

  • Since using Pitney Bowes Software and Data Marketplace has:
    • Saved time when downloading and sampling data – requests that used to take weeks I can now complete in a matter of minutes
    • Faster time to value because of access to plug and play data capabilities for geospatial and business applications
  • Saw value from using the Pitney Bowes Software and Data Marketplace in 4-6 months.

Pitney Bowes Software and Data Marketplace Customer Research

What challenges were you experiencing before using Pitney Bowes Software and Data Marketplace?

Time-consuming and difficult process for vetting and contracting data suppliers
18%
Sourcing and processing individual datasets from multiple providers
23%
Time-consuming process for requesting data evaluations
20%
Difficulty finding the right data for my company’s needs
44%
Other
27%

Pitney Bowes Software and Data Marketplace Customer Fact

A large enterprise financial services company saw value from using the Pitney Bowes Software and Data Marketplace immediately.

Pitney Bowes Software and Data Marketplace Customer Research

Customer Challenges

What challenges were you experiencing before using Pitney Bowes Software and Data Marketplace?

Time-consuming and difficult process for vetting and contracting data suppliers
18%
Sourcing and processing individual datasets from multiple providers
23%
Time-consuming process for requesting data evaluations
20%
Difficulty finding the right data for my company’s needs
44%


More to Explore



About Pitney Bowes Software

Pitney Bowes (NYSE:PBI) is a global technology company providing commerce solutions that power billions of transactions. Clients around the world, including 90 percent of the Fortune 500, rely on the accuracy and precision delivered by Pitney Bowes solutions, analytics, and APIs in the areas of ecommerce fulfillment, shipping and returns; cross-border ecommerce; presort services; office mailing and shipping; location data; and software. For nearly 100 years Pitney Bowes has been innovating and delivering technologies that remove the complexity of getting commerce transactions precisely right. For additional information visit Pitney Bowes, the Craftsmen of Commerce, at www.pitneybowes.com

Pitney Bowes Software Website   Pitney Bowes Website