TechValidate Research on Pexip


Pexip Case Study

Large Enterprise Banking Company

Introduction

This case study of a large enterprise banking company is based on a September 2020 survey of Pexip customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Pexip enables our organization to maintain our high standards of privacy and security.”

“We now have the product to hold video-sessions with our customers.”

“Corona increased the rollout speed; more and more banks want to have our video-product, which is made with Pexip.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Pexip:

  • Faced the follow challenges prior to choosing Pexip:
    • Lack of interoperability between systems
  • The following were their top purchasing drivers for choosing Pexip:
    • Improved interoperability

Use Case

The key features and functionalities of Pexip that the surveyed company uses:

  • Uses the following Pexip Solutions:
    • Pexip Self-Hosted Infinity
  • Considered the following vendors before choosing Pexip:
    • We were using SkypeforBuiness

Results

The surveyed company achieved the following results with Pexip:

  • Allow customers to use/join video
  • Have seen the following benefits with Pexip:
    • Increased video utilization
    • Transfer of face-to-face meetings to video
  • Rating of Pexip features compared to the competition:
    • scalability: best in class
    • flexibility: significantly better
    • customization: significantly better
    • data control and privacy: significantly better
    • interoperability: best in class




About This Data

This data was sourced directly from verified users of Pexip by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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