TechValidate Research on Pexip

Pexip Case Study

State & Local Government


This case study of a state & local government is based on a September 2020 survey of Pexip customers by TechValidate, a 3rd-party research service. The profiled organization asked to have their name blinded to protect their confidentiality.

“Pexip enables our organization to maintain our high standards of privacy and security.”

“The ease that outside participants are able to connect to the video conference has been a major benefit as very little support has been requested by those outside participants. Pexip has allowed us to easily include all outside participants. "

“Pexip has been used for court hearings and virtual meetings.”


The business challenges that led the profiled organization to evaluate and ultimately select Pexip:

  • Faced the follow challenges prior to choosing Pexip:
    • Lack of interoperability between systems
  • The following were their top purchasing drivers for choosing Pexip:
    • User-friendly video platform
    • Improved interoperability

Use Case

The key features and functionalities of Pexip that the surveyed organization uses:

  • Uses the following Pexip Solutions:
    • Pexip Service
  • Considered the following vendors before choosing Pexip:
    • Zoom


The surveyed organization achieved the following results with Pexip:

  • Business continuity through office closures and travel restrictions
  • Improved collaboration within the organization
  • Improved workflow for joining and hosting video meetings
  • Have seen the following benefits with Pexip:
    • Increased video utilization
    • Improved video meeting experience
    • Improved video platform management and control
  • Rating of Pexip features compared to the competition:
    • scalability: significantly better
    • flexibility: significantly better
    • customization: not better
    • data control and privacy: better
    • interoperability: better

About This Data

This data was sourced directly from verified users of Pexip by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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