Pendo Customer Testimonial
With Pendo implemented into our product, we now have a truly user-centered view into the utilization of our software. We are able to identify areas of high usage and the associated users so we can better learn from their experiences and identify product promoters. Additionally, we are able to identify areas of the product our customer’s license but do not use, which helps us determine if their money could be spent better elsewhere or if they are in need of training and education. Further Pendo has allowed us to stop relying on our older methods of communication (webinar and newsletters) and connect directly with them in-app.
Lou Hill, Director of Product, ACGI Software