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TechValidate Research on Ciena Blue Planet Explorer Suite

These pages present data that TechValidate has sourced via direct research with verified customers and users of Ciena Blue Planet Explorer Suite. TechValidate stands behind the authenticity of all published data. Learn more »



405 Customers Surveyed

3,090 Data Points Collected

192 Published TechFacts

43 Published Charts

11 Published Case Studies



Selected Research Highlights


Ciena Blue Planet Explorer Suite Customer Research

Cross-functional Use

Who uses the Explorer Suite in your organization?

Network Engineers
96%
Network Operations staff
61%
Network Planners
51%
Network Architects
45%
Managers/Executives of the above
14%
Peering Coordinators
8%

Explorer Suite – Service Provider Customer Satisfaction Rating

A Network Administrator at a very large communications service provider is likely to recommend Ciena Blue Planet Explorer Suite for the following reasons:

Ciena Blue Planet has dynamic network modeling and reporting.

Ciena Blue Planet Explorer Suite Customer Research

Network Operator Key Initiatives

What initiatives are a high priority for your organization over the next 18 months?

Network automation
72%
Service level monitoring
57%
Network consolidation
54%
WAN-SDN
46%
Multi-layer optimization
30%
5G roll-out
13%
4G build-out
9%

Case Study: Global 500 Telecommunications Services Company

Introduction

This case study of a Global 500 telecommunications services company is based on a November 2014 survey of Ciena Blue Planet Explorer Suite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Explorer Suite provides valuable information about the network not available in our other management products.”

Challenges

  • Solved the following operational challenges with the Explorer Suite:
    • React faster to network issues
    • Troubleshoot hard-to-find and intermittent problems
    • Predict the impact of network changes before they are made
    • To avoid unintended issues caused by network maintenance
  • Acquired the Explorer Suite for the following reasons:
    • Maintain a higher level of network availability and performance
    • Increase network staff productivity and efficiency

Use Case

  • Describes themselves as a service provider – their business is to provide IP network services, such as wireline, mobile, Internet, cable, VPN, IPTV, VoIP, managed services, etc.
  • Has more than 1000 routers in their network
  • The following use the Explorer Suite in their organizations:
    • Network Engineers
    • Network Planners
    • Network Architects
    • Network Operations staff
  • Is also using the following vendors’ network management and planning products:
    • Arbor Networks
    • CA Technologies
    • HP

Results

  • Saw a payback period of 18 – 24 months for their investment in the Explorer Suite

Case Study: Medium Radio & Television Telecommunications Services Company

Introduction

This case study of a medium enterprise telecommunications services company is based on a November 2014 survey of Ciena Blue Planet Explorer Suite customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The Explorer Suite provides valuable information about the network not available in our other management products. It helps us manage our MPLS routing policies and speed up reaction times to network events in real-time business applications, ie. streaming services.”

Challenges

  • Solved the following operational challenges with the Route Explorer system:
    • React faster to network issues
    • Optimize network performance
    • Predict the impact of network changes before they are made
  • Acquired the Route Explorer system for the following reasons:
    • Maintain a higher level of network availability and performance
    • Increase network staff productivity and efficiency

Use Case

  • Has 101 – 250 routers in their network
  • The following use the Explorer Suite in their organizations:
    • Network Engineers
    • Network Planners
    • Network Operations staff

Results

  • Saw a payback period of 18 – 24 months for their investment in the Explorer Suite

A medium computer services company also uses tools from IBM and Inmon.



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About Ciena Blue Planet Explorer Suite

Ciena Blue Planet's Explorer Suite™ is the industry’s leading IP route and traffic analysis system. It's designed for network engineers, architects, planners and operators managing today’s complex, mission-critical enterprise and service provider networks.

Ciena Blue Planet Explorer Suite Website   Ciena Blue Planet Website