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Customer Snapshot: Roku Inc.

Introduction

This case study of Roku Inc. is based on a March 2013 survey of AirPcap customers by TechValidate, a 3rd-party research service.

“We design Wi-Fi-equipped consumer products, and AirPcap software helps us monitor critical firmware and wireless performance. There isn’t much other competition compared to AirPcap software for us.”

“It is considered an essential product validation tool.”

Challenges

  • Solved the following challenge with Riverbed® AirPcap® software:
    • Monitoring/testing wireless performance

Use Case

  • Has the following AirPcap solution:
    • AirPcap Nx – 802.11 a/b/g/n, send and receive
  • Uses the following applications with AirPcap software:
    • Wireshark
    • Kismet
  • Utilizes the following AirPcap features:
    • Regular networking with no interferences
    • Superior packet capture performance
    • Packet capture de-coupled from analysis
    • The ability to listen to multiple channels simultaneously
    • External antenna use
    • Full integration with Wireshark
    • The ability to use with third party tools including Kismet, tcpdump/windump, Aircrack-ng and others
    • Microsecond-precision hardware time-stamping
    • Signal and noise reporting
    • USB form factor and integrated drivers

Results

  • Realized the following benefits with AirPcap software:
    • Flexibility when solving/troubleshooting 802.11 WLAN anomalies
    • Better portable WLAN analysis
    • Faster troubleshooting
  • Troubleshoots/identifies wireless issues more than 90% faster using AirPcap software.




About This Data

This data was sourced directly from verified users of SteelCentral by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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