OpenSesame CSX Transportation saves money, increases learner utilization with OpenSesame

OpenSesame Case Study

CSX Transportation saves money, increases learner utilization with OpenSesame

This case study of CSX Transportation is based on a March 2017 survey of OpenSesame customers by TechValidate, a 3rd-party research service.

The business challenges that led the profiled company to evaluate and ultimately select OpenSesame:

Faced the following challenges when looking for training for the company:
- Finding industry specific content
- Training a mix of managers and employees
- Serving the needs of different job functions (sales, marketing, customer service, operations)
- Providing engaging learning formats (short length, long length, quizzes, scenarios, etc.)
- Offering a mix of courses to meet different levels of courses (beginner, intermediate, advanced)
Was purchasing courses from 1-5 content providers or publishers before they subscribed to OpenSesame.

The key features and functionalities of OpenSesame that the surveyed company uses:

Integrated their OpenSesame courses with the following learning management system (LMS):
- Meridian

The surveyed company achieved the following results with OpenSesame:

Saw the following improvements after using OpenSesame:
- Increased completion rates
- Increased utilization rates
- Reduced training costs
- Enhanced job relevant training
Experienced the following benefits after using an OpenSesame integration with their LMS:
- Saved money purchasing training courses
- Improved their tracking and reporting capabilities