TechValidate Research on Omnitracs

32 Case Studies – Page 2 of 2


Go Fresh: Routing & Proof of Delivery

Introduction

This case study of Go Fresh is based on a October 2015 survey of Omnitracs customers by TechValidate, a 3rd-party research service.

“Roadnet Anywhere has helped us reduce DSR idle time.”

Challenges

  • Realized that a routing & dispatching tool was needed because:
    • Of rising overall transportation costs
    • They wanted to be more responsive to customer demands
    • They strove for better daily driver performance management
  • Reason for purchasing Roadnet Anywhere instead of a competitor:
    • Omnitracs’s reputation for outstanding products & success stories from other customers

Use Case

  • Which Roadnet Anywhere feature made a direct impact to your business:
    • Proof of delivery with signature capture via mobile application
  • Roadnet Anywhere feature that made you successful in increasing efficiency & accountability while reducing costs:
    • GPS tracking relative to the route plan to know where out of route miles & unplanned stops are occurring in order to correct driver behaviors to reduce costs
  • Reason for choosing a SaaS product for routing and/or dispatching:
    • There was no need for IT involvement to get up and running

Results

  • Benefits achieved by using Roadnet Anywhere:
    • Decreased overtime hours
    • Reduced time spent routing vehicles
    • Eliminated or reduced unplanned stops
    • Increased driver and customer accountability with proof of delivery
    • Provided greater visibility into the costs of their routes and servicing their customers
  • Roadnet Anywhere has improved route efficiency by the following:
    • Reduced total miles driven: 0-5%
    • Reduced fleet size: 0-5%
    • Reduced labor cost per stop: 0-5%
    • Decreased number of routes per day: 0-5%
    • Reduced billing cycle: 0-5%
  • Roadnet Anywhere makes your business more profitable by:
    • Telling me where my employees and vehicles are at all times
  • Roadnet Anywhere assisted in improving staff efficiency in the following ways:
    • Increased driver productivity: 0-5%
    • Reduced driver overtime: 0-5%
    • Increased staff productivity: 16-20%
    • Increased customer service productivity: 16-20%
    • Decreased routing time: 0-5%

Routing & Dispatching Case Study: Medium Enterprise Food Company

Introduction

This case study of a medium enterprise food company is based on a October 2015 survey of Omnitracs customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Using Roadnet Anywhere, we were able to reduce costs while also increasing productivity.”

Challenges

  • Realized that a routing & dispatching tool was needed because:
    • Of rising overall transportation costs
    • They were unable to effectively manage an increasing volume of orders
    • They strove to be more responsive to customer demands
    • They wanted better management of their drivers’ daily performance
  • Reasons for purchasing Roadnet Anywhere over a competitor:
    • Omnitracs’ reputation for outstanding products & success stories from other customers
    • The software is easy to implement, understand, and to use

Use Case

  • The Roadnet Anywhere features which make a direct impact to their business:
    • Standard routing
    • Rush hour modeling / historical traffic information
    • Location delivery cost information
    • Custom exceptions & exception reporting
    • Actual versus planned reporting & playback
  • Roadnet Anywhere features that made us successful in increasing both efficiency & accountability while also reducing costs:
    • Routing algorithms create low-cost routes while adhering to various business constraints
    • GPS tracking relative to the route plan to know where out of route miles & unplanned stops are occurring in order to correct driver behaviors to reduce costs
  • Reason for choosing a SaaS product for routing and/or dispatching:
    • The software can be expensed monthly versus depreciated over time

Results

  • Benefits achieved by using Roadnet Anywhere:
    • Reduced excess route mileage
    • Decreased overtime hours
    • Reduced time spent routing vehicles
    • Increased driver and customer accountability with proof of delivery
  • Roadnet Anywhere has improved route efficiency by the following:
    • Reduced total miles driven: 11-15%
    • Reduced labor cost per stop: 6-10%
  • Roadnet Anywhere makes business more profitable by:
    • Reducing miles run per route
    • Decreasing driver overtime
    • Reducing the time that it takes to route
    • Determining planned arrival / departure times for deliveries / pickups / customer service
    • Information on where employees and vehicles are at all times
    • Holding drivers accountable to planned routes
    • Allowing us to manage a driver performance program
  • Roadnet Anywhere assisted in improving staff efficiency by the following amounts:
    • Increased driver productivity: 16-20%
    • Reduced driver overtime: 6-10%
    • Increased staff productivity: 11-15%
    • Increased customer service productivity: 6-10%
    • Decreased routing time: 16-20%



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