TechValidate Research on Omnitracs


Omnitracs Case Study

Medium Enterprise Retail Company

Introduction

This case study of a medium enterprise retail company is based on an August 2019 survey of Omnitracs customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We are able to get a lot better reporting and see things in more real-time”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Omnitracs:

Moved from Omnitracs’ on-premise routing and dispatching software to their cloud-based solution for the following:

  • For the new features in Omnitracs One that aren’t available in RTS
  • Staying current and getting yearly map upgrades

Evaluated the following before making the decision to upgrade to Omnitracs’ cloud solution:

  • Descartes

Use Case

The key features and functionalities of Omnitracs that the surveyed company uses:

Omnitracs cloud-based products they use daily:

  • Routing
  • Mobile driver app

Other departments besides theirs that were responsible for the decision to move to Omnitracs’ cloud-based routing and dispatching solution:

  • IT
  • Delivery, IT Sterring committee

Features or functionalities, related to route efficiency, used on a regular basis:

  • Dynamic Routing
  • Driver Directions

Features or functionalities, related to driver productivity, used on a regular basis:

  • FleetView

Results

The surveyed company achieved the following results with Omnitracs:

Level of improvement to their routing operations since upgrading to Roadnet Anywhere:

  • reduction in time spent routing vehicles: 6% – 10%

Level of improvement to their dispatching operations since upgrading to Roadnet Anywhere:

  • increased back-office productivity: 11% – 15%




About This Data

This data was sourced directly from verified users of Omnitracs by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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