TechValidate Research on Omnitracs

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Case Study: Small Business Food Company

Introduction

This case study of a small business food company is based on a October 2015 survey of Omnitracs customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

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Challenges

  • Realized that a routing and/or dispatching tool were needed because of the following:
    • Rising overall transportation costs
    • Unable to effectively manage the increasing volume of orders
    • Needed to be more responsive to customer demands
    • Needed better daily driver performance management
  • Reasons for purchasing Roadnet Anywhere over a competitor:
    • Software is easy to implement, understand, and to use
    • Had features and functions that other vendors did not

Use Case

  • Roadnet Anywhere features utilized to make a direct impact to your business:
    • Standard routing
    • Customizable routing configurations
    • Location delivery cost information
  • Roadnet Anywhere features that made you successful in increasing efficiency & accountability while reducing costs:
    • Routing algorithms to create low-cost routes while adhering to various business constraints
    • SaaS solution that allowed for easy implementation without IT personnel
  • Reasons for choosing a SaaS product for routing and/or dispatching:
    • No need for IT involvement to get up and running
    • Did not have to purchase or manage a database
    • The software is always current because upgrades are applied automatically

Results

  • Benefits achieved after using Roadnet Anywhere:
    • Reduced excess route mileage
    • Increased driver and customer accountability with proof of delivery
    • Provided greater visibility into the costs of their routes and servicing their customers
  • Roadnet Anywhere has improved route efficiency for the following:
    • Reduced total miles driven: 6-10%
    • Reduced labor cost per stop: 6-10%
  • Roadnet Anywhere makes your business more profitable by:
    • Reducing miles run per route
    • Reducing the time that it takes to route
    • Determining planned arrival & departure times to increase customer service
  • Roadnet Anywhere assisted in improving staff efficiency in the following ways:
    • Increased staff productivity: 6-10%
    • Increased customer service productivity: 6-10%
    • Decreased routing time: 6-10%

Company Profile

The company featured in this case study asked to have its name publicly blinded because publicly endorsing vendors is against their policies.

TechValidate stands behind the authenticity of this data.

Company Size:
Small Business

Industry:
Food

About Omnitracs

Omnitracs, LLC and its subsidiaries are the leading providers of fleet management, routing and predictive analytics solutions for private and for-hire fleets.

Learn More:

Solera

Omnitracs

Source: TechValidate survey of a Small Business Food Company
Validated
  Published: Nov. 3, 2015   TVID: 2E3-52D-4EB




About This Data

This data was sourced directly from verified users of Omnitracs by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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