TechValidate Research on Omnitracs


Omnitracs Case Study

S & W Wholesale Foods, Inc.

Introduction

This case study of S & W Wholesale Foods, Inc. is based on a July 2019 survey of Omnitracs customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select Omnitracs:

Moved from Omnitracs’ on-premise routing and dispatching software to their cloud-based solution for the following:

  • To upgrade from their aging technology
  • For the new features in Omnitracs One that aren’t available in RTS
  • Because it simplifies their IT staff workload

Evaluated the following before making the decision to upgrade to Omnitracs’ cloud solution:

  • Appian/Trimble/Peoplenet

Use Case

The key features and functionalities of Omnitracs that the surveyed company uses:

Omnitracs cloud-based products they use daily:

  • Routing
  • Dispatching
  • Mobile driver app

Other departments besides theirs that were responsible for the decision to move to Omnitracs’ cloud-based routing and dispatching solution:

  • IT
  • Fleet operations

Features or functionalities, related to route efficiency, used on a regular basis:

  • Standard Routing
  • Dynamic Routing
  • Suggest Route

Features or functionalities, related to order accuracy, used on a regular basis:

  • The Order Status Module in the web application
  • Mobile Forms
  • The Interactive Geocoder

Features or functionalities, related to driver productivity, used on a regular basis:

  • FleetView
  • Driver Scorecards

Results

The surveyed company achieved the following results with Omnitracs:

Level of improvement to their routing operations since upgrading to Roadnet Anywhere:

  • Reduction in total miles driven: 11% – 15%
  • Reduction in vehicle maintenance costs: 6% – 10%
  • Increase in overall fleet capacity: 16% – 20%
  • Reduction in time spent routing vehicles: 6% – 10%

Level of improvement to their dispatching operations since upgrading to Roadnet Anywhere:

  • Increased driver visibility: 16% – 20%
  • Increased customer satisfaction: 11% – 15%
  • Increased back office productivity: 11% – 15%
  • Increased driver productivity: 16% – 20%
  • Reduction in driver turnover: 11% – 15%




About This Data

This data was sourced directly from verified users of Omnitracs by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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