TechValidate Research on O.C. Tanner

116 TechFacts – Page 4 of 4


O.C. Tanner Customer Satisfaction Rating

An HR Assistant at a medium enterprise aerospace & defense company would be very likely to recommend O.C. Tanner for this reason:

Très bon service, réponse rapide, on peut communiquer en français ce qui est grandement apprécié.

Very good service, quick response. We can communicate in French, which is greatly appreciated.

O.C. Tanner Customer Satisfaction Rating

An HR Manager at a medium enterprise construction company would be very likely to recommend O.C. Tanner for this reason:

O.C. Tanner offers a very solid program that makes rewarding our employees easy to manage.

O.C. Tanner Customer Satisfaction Rating

A VP of HR at an educational institution would be very likely to recommend O.C. Tanner for this reason:

The quality of the Yearbooks and acrylic awards are impressive. The customer service is always timely and helpful.

O.C. Tanner Customer Satisfaction Rating

An HR Manager at a medium enterprise wholesale distribution company would be very likely to recommend O.C. Tanner for this reason:

O.C. Tanner is easy to use and easy to work with — awesome company.

O.C. Tanner Customer Satisfaction Rating

A VP Human Resources at a S&P 500 financial services company would be very likely to recommend O.C. Tanner for this reason:

O.C. Tanner is a thought leader in all things recognition. AMAZING creative. Great people to work with.

O.C. Tanner Customer Satisfaction

96% of surveyed organizations are likely to recommend O.C. Tanner

96%

O.C. Tanner Customer Statistic

Compared to competitors, 100% of surveyed Energy & Utilities organizations say O.C. Tanner’s technology is better.

100%

O.C. Tanner Customer Satisfaction

96% of surveyed organizations are likely to recommend O.C. Tanner

96%

O.C. Tanner Customer Statistic

O.C. Tanner Service Awards are Better than Competitors’

Compared to competitors, 98% of surveyed organizations who selected Service Awards (Yearbook™) found O.C. Tanner’s custom awards to be better.

98%

O.C. Tanner Customer Statistic

Energy & Utility Companies Recognize the Benefit of Working with O.C. Tanner

As a result of using O.C. Tanner solutions, 89% of surveyed Energy & Utilities organizations have seen tangible outcomes with employees’ contributions and successes being celebrated.

89%

O.C. Tanner Customer Statistic

ROI Timeline

93% of surveyed organizations that measured ROI saw payback within their first year using O.C. Tanner.

O.C. Tanner Customer Statistic

O.C. Tanner’s Recognition Solution Has A More Flexible Program Design

Compared to competitors, 93% of surveyed organizations who use Performance Recognition (Victories™) say O.C. Tanner’s program design is more flexible.

93%

O.C. Tanner Customer Statistic

O.C. Tanner Recognition Solution Has Better Award Selection

Compared to competitors, 100% of surveyed organizations who use Performance Recognition (Victories™) found O.C. Tanner’s award selection to be better.

100%

O.C. Tanner Customer Statistic

O.C. Tanner’s Recognition Solution is Easy to Use

Compared to competitors, 100% of surveyed organizations who selected Performance Recognition (Victories™) found O.C. Tanner’s ease-of-use to be better.

100%

O.C. Tanner Customer Statistic

O.C. Tanner’s Recognition Solution Has Better Total Cost of Ownership

Compared to competitors, 91% of surveyed organizations who selected Performance Recognition (Victories™) found O.C. Tanner’s total cost of ownership to be better.

91%

O.C. Tanner Customer Statistic

O.C. Tanner Recognition Solution Has Transparent Pricing

Compared to competitors, 91% of surveyed organizations who selected Performance Recognition (Victories™) found O.C. Tanner’s pricing to be more transparent.

91%

O.C. Tanner Customer Statistic

O.C. Tanner Has a More Flexible Program Design than Competitors

Compared to competitors, 96% of surveyed organizations found O.C. Tanner’s flexible program design to be better.

96%

O.C. Tanner Customer Statistic

O.C. Tanner has better custom awards than competitors

Compared to competitors, 98% of surveyed organizations found O.C. Tanner’s custom awards to be better.

98%

O.C. Tanner Customer Statistic

O.C. Tanner has better award selection than competitors

Compared to competitors, 94% of surveyed organizations found O.C. Tanner’s award selection to be better.

94%

O.C. Tanner Customer Statistic

O.C. Tanner’s technology is better than competitors

Compared to competitors, 96% of surveyed organizations found O.C. Tanner’s technology to be better.

96%

O.C. Tanner Customer Statistic

O.C. Tanner has Better Customer Service Than Competitors

Compared to competitors, 97% of surveyed organizations found O.C. Tanner’s customer service to be better.

97%

O.C. Tanner Customer Statistic

O.C. Tanner’s Customer Service is Significantly Better

Compared to competitors, 85% of surveyed organizations say O.C. Tanner’s customer service is significantly better.

O.C. Tanner Customer Statistic

O.C. Tanner’s Ease of Use

Compared to competitors, 97% of surveyed organizations found O.C. Tanner’s ease-of-use to be better.

97%

O.C. Tanner Customer Statistic

Total Cost of Ownership

Compared to competitors, 98% of surveyed organizations found O.C. Tanner’s total cost of ownership to be better.

98%

O.C. Tanner Customer Statistic

O.C. Tanner Pricing

Compared to competitors, 95% of surveyed organizations found O.C. Tanner’s pricing to be more transparent.

95%

O.C. Tanner Customer Fact

Prior to purchasing O.C. Tanner solutions, an educational institution needed to revamp their service award program. We moved from a trophy award to O.C. Tanner’s Yearbook with acrylic awards, which are significantly more attractive and impressive.




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