TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

Teck Cominco

Introduction

This case study of Teck Cominco is based on a June 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
    • Employees have an increased sense of opportunity for personal and professional development
  • O.C. Tanner capabilities compared to competitors:
    • Ease-of-use: best in class
    • Customer service: significantly better
    • Technology: better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: better
  • They have not yet measured ROI so they are unsure of the return on their initial investment with their O.C. Tanner solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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