TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

Apl Logistics Services (Thailand) Ltd.


This case study of APL Logistics Services (Thailand) Ltd. is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees know about the service anniversary awards, and spread positive info about them”

“Quick to respond and caring account management team”


The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Losing great employees (retention)
    • Negative workplace culture
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)


The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: best in class
    • total cost of ownership: better
    • ease-of-use: best in class
    • customer service: best in class
    • technology: best in class
    • award selection: best in class
    • custom awards: best in class
    • flexible program design: better
  • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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