TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

CGI Group

Introduction

This case study of CGI Group is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“The personalized yearbooks are very meaningful.”

“Employees love the personalized yearbooks.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
  • O.C. Tanner capabilities compared to competitors:
    • Total cost of ownership: better
    • Ease-of-use: better
    • Customer service: best in class
    • Technology: significantly better
    • Award selection: significantly better
    • Custom awards: best in class
    • Flexible program design: best in class
  • Saw a return on their initial investment with their O.C. Tanner solution within 1 year.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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