TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

Discount Car & Truck Rentals

Introduction

This case study of Discount Car & Truck Rentals is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“People are excited to select their Service Award. Also, a lot less work internally to implement.”

“A lot less work to implement and organize.”

Challenges

Business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

Key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Enjoy the Service Award program and gifts and ease of use
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: significantly better
    • Total cost of ownership: significantly better
    • Ease-of-use: best in class
    • Customer service: significantly better
    • Award selection: significantly better
    • Custom awards: significantly better
    • Flexible program design: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution within 6 months.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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