TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

Hofman Enterprises

Introduction

This case study of Hofman Enterprises is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“People are excited to receive their awards.”

“Employees feel valued.”

Challenges

The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)

Results

The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: best in class
    • Total cost of ownership: best in class
    • Ease-of-use: best in class
    • Customer service: best in class
    • Technology: best in class
    • Award selection: best in class
    • Custom awards: best in class
    • Flexible program design: best in class
  • They have not measured ROI yet so they are unsure of their return on the initial investment of their O.C. Tanner solution.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.




About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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