TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

S&P 500 Professional Services Company


This case study of a S&P 500 professional services company is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“We have had a strong culture of recognition, but our internal technology was no longer supporting our desire for reporting. We also wanted a social platform. We launched at the end of 2019/beginning of 2020, which was perfect for when we transitioned to the virtual environment.”

“Our Account Rep and the understanding of our unique culture.”


The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)


The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees’ contributions and successes being celebrated
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: significantly better
    • total cost of ownership: significantly better
    • ease-of-use: significantly better
    • customer service: best in class
    • technology: significantly better
    • award selection: better
    • custom awards: significantly better
    • flexible program design: best in class
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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