TechValidate Research on O.C. Tanner


O.C. Tanner Case Study

O.C. Tanner Improves Engagement, Collaboration, and Trust in Leadership for Large Enterprise Professional Services Company

Introduction

This case study of a large enterprise professional services company is based on an October 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“The yearbook program is a great opportunity for every employee to comment on the strengths of the individual who is celebrated and it is the best way for the employee to get feedback about their performance from their peers.”

“The employees are very fast assisted with any issues (in case they decide to reach out directly to O.C. Tanner instead of contacting our HR department).”

Challenges

Before implementing O.C. Tanner solutions, the profiled company wanted to consolidate recognition programs. This business challenge led the company to evaluate and ultimately select O.C. Tanner.

Use Case

The solution the surveyed company uses to address its business challenges is O.C. Tanner’s Service Awards (Yearbook™).

Results

Positive outcomes the surveyed company realized as a result of using O.C. Tanner solutions:

  • Employees feel their work is meaningful and have a stronger connection to their company’s mission or purpose
  • Employees’ contributions and successes are celebrated
  • Employees have more trust in team leaders
  • Better collaboration within teams
  • Employees put in extra effort and are more engaged

The surveyed company rates O.C. Tanner’s key capabilities as best in class and significantly better than competitors.

  • Transparent pricing: Best in class
  • Total cost of ownership: Significantly better
  • Ease-of-use: Best in class
  • Customer service: Best in class
  • Technology: Best in class
  • Award selection: Best in class
  • Custom awards: Significantly better

The company saw a return on their initial investment with their O.C. Tanner solution in within 1 year.

The profiled company strongly agrees that O.C. Tanner helps their organization accomplish and appreciate great work.





About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.


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