TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

CGI Group


This case study of CGI Group is based on a June 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Morale around service anniversaries has improved.”

“Employees get excited about service anniversaries. Some teams plan elaborate celebrations for each other. The service anniversary Yearbook is a big part of the overall celebration. Employees display their numerals.”


The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)


The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: significantly better
    • Customer service: best in class
    • Technology: significantly better
    • Award selection: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution within 1 year.
  • They agree that O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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