TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

Global 500 Pharmaceuticals Company


This case study of a Global 500 pharmaceuticals company is based on a March 2021 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service. The profiled company asked to have their name blinded to protect their confidentiality.

“Employees feel better appreciated for their work and are more engaged in the companies performance as well.”

“The relationship with the OCT Team members.”


The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Negative employee feedback
    • Low engagement scores
    • A desire to consolidate recognition programs
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)
    • Performance Recognition (Victories™)


The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Improved work quality
    • Employees’ contributions and successes being celebrated
    • Better collaboration within teams
    • Employees putting in extra effort and becoming more engaged
  • O.C. Tanner capabilities compared to competitors:
    • transparent pricing: better
    • ease-of-use: significantly better
    • customer service: significantly better
    • technology: significantly better
    • award selection: significantly better
    • custom awards: best in class
    • flexible program design: significantly better
  • Saw a return on their initial investment with their O.C. Tanner solution in within 1 year.
  • They strongly agree O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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