TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

Young Electric Sign Company


This case study of Young Electric Sign Company is based on a March 2020 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Recognition of length of service helps us build a better company culture”

“Employees look forward to receiving an award for their dedicated service.”


The business challenges that led the profiled company to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • No problems. Our service award program has been long standing for many years

Use Case

The key features and functionalities of O.C. Tanner that the surveyed company uses:

  • O.C. Tanner products/services they use:
    • Service Awards (Yearbook™)


The surveyed company achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feeling that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees stay with their organization longer
    • Employees’ contributions and successes being celebrated
    • Employees have an increased sense of opportunity for personal and professional development
  • O.C. Tanner capabilities compared to competitors:
    • Transparent pricing: better
    • Total cost of ownership: better
    • Ease-of-use: better
    • Customer service: significantly better
    • Technology: better
    • Award selection: worse
    • Custom awards: significantly better
    • Flexible program design: better
  • Saw a return on their initial investment with their O.C. Tanner solution in we have not yet measured ROI.
  • They agree O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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