TechValidate Research on O.C. Tanner

O.C. Tanner Case Study

University of Dayton


This case study of the University of Dayton is based on a September 2019 survey of O.C. Tanner customers by TechValidate, a 3rd-party research service.

“Employees feel appreciated. The program drives supervisors to engage fairly across campus.”

“Great customer service. Friendly, helpful, and tailored service.”


The business challenges that led the profiled organization to evaluate and ultimately select O.C. Tanner:

  • Challenges faced that led them to purchase O.C. Tanner solutions:
    • Needing to replace or create a recognition program

Use Case

The key features and functionalities of O.C. Tanner that the surveyed organization uses:

  • O.C. Tanner products/services they use:
    • Service Awards (not Yearbook) and Retirement


The surveyed organization achieved the following results with O.C. Tanner:

  • Outcomes realized as a result of using O.C. Tanner solutions:
    • Employees feel that their work is meaningful and having a stronger connection to their company’s mission or purpose
    • Employees’ contributions and successes being celebrated
  • O.C. Tanner capabilities compared to competitors:
  • They have not measured ROI yet so they are unsure of the return on the initial investment of their O.C. Tanner solution.
  • They strongly agree that O.C. Tanner helps their organization accomplish and appreciate great work.

About This Data

This data was sourced directly from verified users of O.C. Tanner by TechValidate.

TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.

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