Challenges
The business challenges that led the profiled company to evaluate and ultimately select New Relic:
- Organizational challenges faced before implementing New Relic One:
- Difficulties seeing across systems
- Limited visibility into end-to-end connectivity of applications, especially with the migration to AWS/GCP.
Use Case
The key features and functionalities of New Relic that the surveyed company uses:
- Types of technologies are being utilized in their organization:
- Datacenter
- Cloud infrastructure
- Both datacenter and cloud infrastructure
- Microservices
- Cloud services (ex. AWS, Azure, GCP)
- Containers (ex. Docker)
- Container orchestration (e.g. – Kubernetes or Mesos)
- New Relic products and integrations they use in production today:
- APM
- Browser
- Mobile
- Insights
- Infrastructure
- Synthetics
- Kubernetes
- Distributed Tracing
- Key reasons their organization uses New Relic One:
- To cut across organizational boundaries
- To see broadly across your complex, dynamic, diverse, modern application stack
Results
The surveyed company achieved the following results with New Relic:
- Benefits of New Relic One where they have seen a measured improvement:
- Mean Time to Detection (MTTD) or Mean Time To Recovery (MTTR)
- Democratization of data — teams can see data without barriers to entry
- Features of New Relic One that they believe will have the greatest impact on their organization:
- Global search and universal tag filtering
- Service map