Reduced Time Spent Resolving Issues in War Room
Turkcell, a large mobile phone operator in Turkey, reduced time spent in the war room by resolving service incidents from 30+ hours per incident to 5-10 hours using NETSCOUT solutions.
This data was sourced directly from a verified user of NETSCOUT nGeniusONE Platform by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.