Massive Reduction in MTTR
66% of surveyed IT organizations reduced the mean time to resolution (MTTR) by 80% or more with NETSCOUT’s proactive service triage compared to an alternative solution.
This data was sourced directly from verified users of NETSCOUT nGeniusONE Platform by TechValidate.
TechValidate verifies the identity and organizational affiliation of all participants that contribute to published research data. When research participants so desire, we also guarantee their anonymity so that they may share information honestly and freely.
Statements from the following NETSCOUT nGeniusONE Platform users were used to create this statistic:
|Senior IT Architect||Medium Enterprise||Banking|
|Consultant||Large Enterprise||Telecommunications Services|
|IT Manager||Large Enterprise||Automotive & Transport|
|IT Architect||Educational Institution||Educational Institution|
|IT Manager||Medium Enterprise||Aerospace & Defense|
|IT Architect||Medium Enterprise||Financial Services|
|IT Specialist||Large Enterprise||Financial Services|
|Network Administrator||Large Enterprise||Financial Services|
|Senior IT Architect||Medium Enterprise||Financial Services|
|System Administrator||Large Enterprise||Telecommunications Services|
|IT Manager||Small Business||Energy & Utilities|
|IT Director||Global 500||Retail|
|IT Professional||Large Enterprise||Food|
|Network Administrator||State & Local||Government|
|IT Manager||Large Enterprise||Telecommunications Services|
|Application Manager||Large Enterprise||Telecommunications Services|
|Network Administrator||Small Business||Professional Services|