TechValidate Research on NETSCOUT nGeniusONE Platform

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NETSCOUT nGeniusONE Platform Customer Review

Gaining end-through-end visibility across the cloud, data center, and network edge helps create a healthier world

4/5 Stars

Reason for rating:

We use NETSCOUT purely for troubleshooting. The platform enhances end-user and customer experience with improved network and service availability, reliability and responsiveness.

NETSCOUT nGeniusONE Platform Customer Review

4.5/5 Stars

Reason for rating:

Cutting edge technology capable of supporting and gathering information on various platforms, with excellent technical support staff and a great hybrid cloud solution encompassing monitoring, alerting, security.

NETSCOUT nGeniusONE Platform Customer Statistic

100% of surveyed organizations confirm Smart Data Important in the Hybrid Cloud

• Ability to discover all service dependencies and quickly troubleshoot application performance issues
• Monitor and troubleshoot service performance in real-time from a single pane of glass

100%

NETSCOUT nGeniusONE Platform Customer Statistic

The Visibility to Migrate with Success

96% of surveyed organizations agree that using NETSCOUT’s Adaptive Service Intelligence (ASI) technology for analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud.

96%

NETSCOUT nGeniusONE Platform Customer Review

100-year-old insurance company improves user experience in a complex hybrid environment

4.5/5 Stars

Reason for rating:

Our future is bright by using smart data to detect service delivery problems in the hybrid cloud and quickly troubleshooting them.

NETSCOUT nGeniusONE Platform Customer Review

Leading IT service provider agrees NETSCOUT consistently assures service performance before, during, and after cloud migration

4/5 Stars

Reason for rating:

NETSCOUT smart data is hands-down the best solution for analyzing hybrid cloud environments. We also rely on the platform to understand application dependencies on-prem before developing a cloud migration plan.

NETSCOUT nGeniusONE Platform Customer Review

Award-winning insurance company dramatically improves user experience in a complex hybrid cloud environment

4.5/5 Stars

Reason for rating:

Service monitoring and troubleshooting in hybrid cloud environments is significantly better.

NETSCOUT nGeniusONE Platform Customer Review

School district achieves academic excellence using the most effective method of assuring service delivery across the hybrid cloud

4.5/5 Stars

Reason for rating:

100% agree that analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud. NETSCOUT consistently works for me, shortening the time it takes to find the root cause and what may need to be changed or added.

NETSCOUT nGeniusONE Platform Customer Fact

NETSCOUT’s best-in-class monitoring and troubleshooting solution for multi-cloud reduced MTTR by 50% or more

IBM uses NETSCOUT service assurance solutions for cloud migration for it’s ability to: (1) “Know before you go” – understand application dependencies on-prem before developing a cloud migration plan; (2) enhance end-user and customer experience with improved network and service availability, reliability and responsiveness; and (3) protect user productivity by providing visibility and intelligence required to solve problems fast.

NETSCOUT nGeniusONE Platform Customer Fact

Large school district unleashes a world of opportunity in the hybrid cloud

IT professional confirmed NETSCOUT monitoring and troubleshooting solution reduced MTTR by 80 – 100% as part of their organization’s cloud migration. End-thru-end visibility protects user productivity and helps solve problems fast in the hybrid cloud.

NETSCOUT nGeniusONE Platform Customer Review

Government agency fulfills mission-critical task keeping country safe with one voice, one mission, and consistent end-thru-end visibility

5/5 Stars

Reason for rating:

The unparalleled NETSCOUT platform has been customized to our agency’s hybrid infrastructure for detection and analysis of a multitude of applications. It has also been absolutely vital in recent cutover and migration efforts.

NETSCOUT nGeniusONE Platform Customer Review

City that never sleeps says NETSCOUT best-in-class for visibility across NSX-T and VMware Cloud on AWS or Azure

5/5 Stars

Reason for rating:

Great features, functionality, and reliability of the product.

NETSCOUT nGeniusONE Platform Customer Fact

City that means business says NETSCOUT best-in-class for service monitoring and troubleshooting in hybrid cloud environments

IT professional at local government strongly agrees that fragmented visibility in the hybrid cloud increases the time required to resolve service issues. On the flip side, agrees that analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud. Uses NETSCOUT for cloud migration because solution enhances end-user and customer experience through improved network and service availability, reliability and responsiveness.

NETSCOUT nGeniusONE Platform Customer Review

Large southern U.S. utility overwhelmingly agrees end-thru-end visibility across the hybrid cloud drives efficiency up and cost down

4.5/5 Stars

Reason for rating:

NETSCOUT is the real deal, helping simplify troubleshooting of complex applications for me and my team. Their best-of-breed service assurance platform improves the visibility we need in the network infrastructure and allows us to do protocol analysis, monitor remote site performance, and effectively troubleshoot mission-critical applications.

NETSCOUT nGeniusONE Platform Customer Fact

Large consumer products company says NETSCOUT the most trusted and important service assurance platform in their hybrid cloud environment

Senior Network Engineer strongly agrees that fragmented visibility in the hybrid cloud increases the time required to resolve service issues. On the flip side, he says it is extremely important to remove blind spots when it comes to actionable visibility and one way NETSCOUT does it is by discovering all service dependencies and quickly troubleshooting application performance issues.

NETSCOUT nGeniusONE Platform Customer Review

Hospitality company drives innovation at sea and innovates with confidence in the hybrid cloud with end-thru-end visibility

5/5 Stars

Reason for rating:

We absolutely rely on the NETSCOUT platform for our every day operations and planning for the future. As we move more and more of our applications and systems into the cloud, we’ve leveraged dependency mapping to help us with baselining and discovery of existing traffic flows. NETSCOUT gives us the visibility to be able to see before and after key performance indicators that reduces post-migration complexity which tends to be associated with these types of shifts into the cloud. We’d be sunk without NETSCOUT.

NETSCOUT nGeniusONE Platform Customer Review

World’s largest oil & gas company says NETSCOUT service assurance platform for cloud migration “very useful with a lot of capabilities"

5/5 Stars

NETSCOUT nGeniusONE Platform Customer Fact

Defense industry’s largest IT services provider says “know before you go” when planning cloud migration to ensure success

Enterprise architect says lack of visibility into on-prem application dependencies and performance baselines increases the risks associated with cloud migration. Strongly agrees that analyzing traffic data at the source is the most effective method of assuring service delivery across any hybrid cloud.

NETSCOUT nGeniusONE Platform Customer Statistic

Smart data elevates service monitoring and troubleshooting in hybrid cloud environments

89% of surveyed organizations say NETSCOUT solutions for cloud migration are best-in-class or significantly better compared to alternative solutions.

89%

NETSCOUT nGeniusONE Platform Customer Statistic

Financial Services and Banking organizations put their full faith in end-thru-end visibility for cloud migration

NETSCOUT solutions earns a stellar 4-stars or more for its ability to protect user productivity, providing visibility and intelligence required to solve the most difficult problems fast.

NETSCOUT nGeniusONE Platform Customer Statistic

8 out of every 10 customers migrating to the cloud reduce MTTR by 50% or more

Use NETSCOUT best-in-class solutions to enhance end-user and customer experience with improved network and service availability, reliability and responsiveness.

NETSCOUT solutions Customer Statistic

97% of surveyed IT organizations agree visibility blind spots in the hybrid cloud and multi-cloud increase business risk.

97%

NETSCOUT solutions Customer Fact

Delivering clean and renewable energy depends on gaining end-to-end visibility across the cloud, data center, and network edge

A large enterprise energy & utilities company says the packet data that NETSCOUT converts into meaningful information helps their organization continuously monitor a variety of availability, reliability, responsiveness and threat metrics and get deep insights into service dependencies to assure both a secure and high-quality customer experience.

NETSCOUT solutions Customer Review

Automotive company’s continuous improvement supported by continuous monitoring of apps and services

4.5/5 Stars

Describe your latest experience with NETSCOUT product or support

NETSCOUT service assurance solutions for on-premises, cloud, and network edge provides:

  • deep visibility into service stacks and early warning system for IT and SecOps
  • consistent performance and security monitoring, at scale, to protect critical applications and services

NETSCOUT solutions Customer Fact

Market Leading European Telco shapes the future and delivers the best services by improving visibility and reducing MTTK 40%-50%

A large European telecommunications services company says NETSCOUT enables them to confidently deploy and secure applications and services across physical, virtual, and cloud environments by transforming packet data into smart data to gain anywhere, anytime visibility and actionable intelligence, at scale.

NETSCOUT solutions Customer Review

Network Engineer says deep insights into service dependencies assure both a secure and personalized customer experience

4.5/5 Stars

Describe your latest experience with NETSCOUT product or support

Improved visibility by 50% or more. Continuous monitoring in hybrid environments allows:

  • Greater speed and agility in introducing new services
  • Early warning into the risks that threaten digital services and assets
  • Happier users with improved quality of experience
  • Network and service availability improvements

NETSCOUT solutions Customer Review

Bell improved visibility by more than 50% and reduced MTTK by 40-50%

5/5 Stars

Describe your latest experience with NETSCOUT product or support

We recently started to deploy nGenius®PULSE and nPoint to many locations across our network for testing applications residing in our data centers.

Would you recommend NETSCOUT solutions, and if so, why?

Using NETSCOUT products for many years and have always been impressed with product capabilities as well as support. NETSCOUT converts packet data into meaningful information which helps our organization monitor critical applications and do deep packet inspection when issues occur.

NETSCOUT solutions Customer Fact

Canadian Government meets the visibility challenge to modernize IT for increased productivity and security

Financial Transactions and Reports Analysis Centre of Canada says the packet data that NETSCOUT converts into meaningful information helps their organization continuously monitor a variety of availability, reliability, responsiveness and threat metrics and get deep insights into service dependencies to assure both security and high-quality user experience.

NETSCOUT solutions Customer Fact

Security Officer at Space Agency over the moon by achieving greater collaboration between NetOps, SecOps, and other IT teams

A government space agency says NETSCOUT’s actionable visibility for service performance, threats, and vulnerabilities (nGeniusONE® Service Assurance platform and Arbor security) is extremely important to their organization.

NETSCOUT solutions Customer Fact

Solve service assurance challenges by gaining end-to-end visibility across the cloud, data center, and network edge

A large European banking company says NETSCOUT’s actionable visibility for service performance, threats and vulnerabilities (nGeniusONE® and Arbor security) is important to their business.




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